Gleap Knowledge Base - Build your help center for lightning fast customer support

Hey everyone, It’s me again, Gleap’s founder 👋 I am extremely excited to introduce our knowledge base to the Product Hunt community. This special day has been in the making for a couple of months now. Thanks to the great user feedback we receive daily, we were able to refine Gleap. Today’s help center release is a big milestone in our vision to turn Gleap into a developer suite supporting the whole development lifecycle. Besides receiving flawless bug reports, running micro surveys and asking users for feature requests, you can now set up your own help center to make it easy for users to find answers to all their questions. 💡 Gleap’s knowledge base magic - Divert repetitive customer requests and answer one third of incoming questions by referring to the right help article. - Create articles in minutes with our visual editor. - Deliver your database articles anywhere directly in your product. Be it websites, apps or via live chat. - Style the Gleap knowledge base with your logo and colors and choose your own subdomain. - Use your own domain Here’s to our amazing user base and the whole team - this would not have been possible without you! The whole team will be hanging out in the thread today to answer any questions you might have and to listen to your feedback. See you in the comments below, Lukas

This is one great tool for sure! Love it 😍. Keep up the amazing work you're doing @lukas_bohler and the rest of the gang 💪.

I love Gleap so much! It's really a product with an incredible value. I started to use it last year mainly as a bug reporting tool, but since then, so many features were added and improved! I can say today that I have built a big part of my services around it: a click on my "contact" button triggers the Gleap widget! I install Gleap on every website made by my agency. The widget is only visible to WordPress admins so my client can report bugs, or change requests directly with automatic screenshots or video! I just had few hours to test the knowledge base feature and I am already so exited to add it to my widgets : branding, cname, multilingual, SEO visibility : it has it all! I just need time to add the content there. I am literally blown away by this team listening to their users, and the development pace of this already amazing product. Congrats! 🎉

You guys are doing an excellent job. I love how involved you are with your product and the top-notch support you deliver. Gleap is for me the most powerful tool to communicate with our customers in any kind of way.

Congratulations on the release! Keep up the great work!

Very nice product especially you need you need to collect feedback and share your product's vision with your users! Congrats.

Great Product! Congrats on the launch team!

Love your platform, happy to be a customer of Gleap! 💜

We are using Gleap to streamline our product development process. It is a great tool! We have had a fantastic experience using it. We thank the Gleap team and wish them all success.

Awesome feeback tool! Awesome support! Thank you Gleap Team