Hipcamp — iOS App - Find yourself outside.

Hi Product Hunt - I'm excited to announce the launch of the Hipcamp Camping App. We launched Hipcamp five years ago with a mission to get more people outside by making it simpler to discover great camping. It wasn't until we were discovered on PH that traction really started to take off - it was a PH post that sparked our seed round! It's been a long and beautiful journey to get here and we couldn't have done it without this community's support — thank you! P.s. Congratulations to the team for a lot of hard work and a beautiful app.

Tried Hipcamp this week and unfortunately had a really bad experience. Booked what looked like a great place and then confirmed multiple times with the host that given Covid, we wouldn't be sharing the campsite with anyone else. To be extra sure, we even paid extra to secure a second, adjacent space. Then, the morning of the booking, I got a message from the host that she had accidentally allowed a double-booking, so she was going to let six additional people stay on our campsite for free! The end result of us objecting to this situation was having our booking cancelled, even though we were the original bookers. We contacted Hipcamp customer service who, while polite, were also extremely unhelpful and could only provide a refund in 5-10 days. In other words, I was unable to apply the money I already paid towards a replacement booking for that same evening. The most frustrating thing is that because the stay was cancelled, according to Hipcamp policy, I can't even leave a review of the host. Which means she's free to do the same thing to future campers. This is a big policy flaw that they need to fix as they're essentially hiding from their customers that they have unreliable hosts who are not taking Covid seriously. (Note, the host is currently listed as having 100% positive reviews on Hipcamp.)

So excited to get the Hipcamp app out into the world! Thanks for all your support over the years. #FindYourselfOutside

As a host, hip camp is terrible. The back end is not mobile friendly, the app has no host back end. After I tried to make nice with it as I have with Airbnb, I deactivated my account with confirmation from support only to find out my account was active. People showing up at my door that I had no confirmation of / contact with. Took 20 support messages to handle it and get them to cancel my listing and all the bookings

Being able to contact the host. And a reliable calendar for bookings. What a waste of time. YOUCAMP was 10 thousand times better!!!!

Now I can Hipcamp while I am Hipcamping! Will be using the app often as I brainstorm ideas with friends. So awesome!

I remember (6?) years ago when Alyssa stopped by the Keen IO office at Heavybit to hack on her "tool to make booking campsites easier" (my interpretation). That afternoon I completely underestimated the fullness of Alyssa's vision and her ambition. I have been blown away by her progress and, as a camper, thrilled to see this this new marketplace expand. Go Alyssa!!!

Me and my group of friends have had so many incredible trips thanks to Hipcamp - memories that will last a life time. I can't wait to create new ones with my son.

I <3 HipCamp and have been anxiously waiting for an app for a long time. Go HC! @alyraz

The hipcamp team is so amazing, they help you make your listing stand out- they really get what campers and landowners need to be a successful marketplace.

Pros:

makes impromptu camping road trips possible find a place to get outdoors that isn't booked! can list your land too

Cons:

needed an app, makes it easier to travel!