Hi @noahkagan,@dmkthinks First of all, congratulations for this launch.
I am really happy that the Sumo Team came up with 'SaaS' model of it as the recurring money is always needed for further development and continuous feature upgrades for any cool tool. Having said that you should keep updating the WordPress version as well, which was only updated just a few times in all years of its existence. Tools like Mautic, Discourse etc. does have self-hosted and SaaS version both and they are running really well. ( different offering, different audience, win-win)
I love the 'minimalist' approach to the design of KingSumo web app, but sadly, it's minimalistic feature wise as well for now. :( In the era of Vyper, Viral Loops etc, It is indeed needed to be able to have at least similar features if not anything unique or extra. Sumo is the bigger brand than any of these and hence people have a lot of expectations from anything that gets launched from this family.
A feedback for landing page- It's a SaaS now, so 'Buy Now' doesn't really suit it anymore-
https://cl.ly/pys5 Change it to 'Pricing' or 'Get Started' :)
Also, the concern of Lifetime users are valid and I believe you should make a clear decision to either upgrade them all to Pro version ( recommended ) or deny all such requests ( bad marketing decision though ) but keeping it 'unclear' at this moment is in 'no way' good according to me.
Best wishes.
@dmkthinks@niteshmanav SaaS has trade offs for sure. I like free just in general. No better price. We are making it clear and learning for this experience :)
Fair point on the buy now =) Day 1...
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