Kraftful saves product builders hundreds of hours by using AI to analyze user feedback in one place. Identify your highest priority product improvements, write JIRA tickets, and use ChatGPT to uncover deeper insights ✨
Try it out on kraftful.com
@shreyansh_saurabh thank you for your support! We're saving product builders so. much. time 🚀 let us know what you think!
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Congratulations ✨ to the team building this wonderful product @ Kraftful. You are one of the few companys finding extremely practical ways to introduce AI into a product, without doing it for the sake of novelty or to "jump on a trend". Kraftul helps you sift through huge amounts of user data to find the nuggets that help pave the way for new product opportunities💡.
I hope Kraftul continues to succeed with their amibitious yet very exciting roadmap! I wish them all 🇸🇪 'the power' 🇸🇪 they need going forward.
@fmorton Thanks Fergus! This has been my personal pain point as a PM and I'm so happy the technology is finally there to solve it. So much work ahead! 🙏
Congrats on the launch @yanaw. I’m very impressed by the velocity of your team and how well you adapted the product over the years to help users make sense of all the feedback they get. Keep it on 🚀
Great question @sentry_co! Our customers are noticing that certain minority issues that wouldn't be discoverable via traditional analytics. For example, when applied to app store reviews for various apps, dating apps tend to get complaints from racial and ethnic minorities getting less good matches. Since they are minorities, their usage patterns were likely lost when the product teams studied analytics to try to optimize the product. But an analysis of qualitative feedback can pick up on those sort of issues to help mitigate them from happening in the future.
@yanaw Primitively? Wouldn't human QA pick up on 1 star complaints on App Store as well? and flag it?
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Hey there! Just wanted to say congrats on the launch of Kraftful - it's seriously impressive! This tool seems perfect for product builders looking to navigate their journey with ease. I can already imagine how it could simplify things like prototyping and user testing. By the way, were there any particular user feedback or insights that helped shape its development? Keep up the amazing work, and congrats again!
@naveed_rehman thank you so much! @yanaw led product teams before building Kraftful and said that this is the product that she dreamed about.
Our original use case was around iOS & Android app store reviews, but look how far we've come! ✨
hey @yanaw@mwseibel@ congrats on the launch. With feedback pouring in from multiple sources, how does Kraftful prioritize the most crucial insights? Eager to explore!
Thank you @michael_vandi great question! You can toggle between different sources or actually see insights for all your sources at once. Within those options, you'll be able to see the frequency of each issue and then dig in further to see the original pieces of feedback for more context!
I hope this helps. Excited for you to dig in!
@mwseibel@jacob_gable_kraftful@michael_vandi Great question! We prioritize the feature requests and issues that get mentioned most frequently in each channel. You can also do a summary across all channels. Give it a try!
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