Integrations Management is a powerful, comprehensive set of features that gives you full control and visibility over your customers’ integrations to ensure they are reliable. Effortlessly identify and resolve customer set-up errors. Try Merge for free!
Hi Product Hunt👋!
Maintaining integrations is more time consuming and difficult than building them. Furthermore, bad integrations hurt your customers and lead to churn.
This is why when envisioning an end-to-end Product Integrations Platform, we focused on both building our Unified APIs and robust features to manage your integrations.
Integrations Management is a comprehensive suite of tools in our dashboard that give your product, engineering, and support teams full control and visibility over your customers’ integrations. This improves integration reliability and automates issue detection, reducing time spent on support tickets by 80%. Hear from our customer, Drata, on how they used Integrations Management!What is part of Integrations Management?
⏱️ With Sync Status, see exactly when your customers’ data was last updated for specific fields.
🔍With Logs, filter and search for any API call to ensure data is properly flowing in as expected.
🚩 With Automated Issue Detection, resolve any customer set-up errors such as bad API keys or permission issues in the dashboard or via API.
🔒With Scopes, respect your customers’ privacy and only sync data that’s needed
You can get started with Merge for free and check out Integrations Management.
Let us know what you think!
- Irene
@alexia_cohade1 We offer it on both! We're also launching scopes soon at the linked account level (can personalize it for every customer's integration) via our dashboard soon! It's currently in closed beta.
@pete_schroeder Thank you for all the continued support Peter! I loved reading your last edition of the API Economy! The Merge team highly values your kind words.
Congratulations on the launch 🎉 Very excited for the team to begin using these features - integration uptime is equal to customer experience uptime for us, and Automated Issue Detection and these management tools will be a significant improvement in this area.
@allanluk Thanks so much Allan! We're so excited for your team to start leveraging them and giving the best experience to your customers!!! Please let us know if you have any questions!
This looks super cool, I'm just starting to start working with APIs integration. So looking forward to trying it out, the value prop and product marketing is really well put forward. Nicely done team!
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