Merge
Fast, secure integrations for your products and agents
Start new thread
Irene Hu

Merge Integrations Management - Gain full control and visibility over your integrations

by
Merge
•
Integrations Management is a powerful, comprehensive set of features that gives you full control and visibility over your customers’ integrations to ensure they are reliable. Effortlessly identify and resolve customer set-up errors. Try Merge for free!

Add a comment

Replies

Best
Julie Chen
Congrats Shensi, Gil, and the whole Merge team! Love the focus on proactive alerting. Awesome ship & even more awesome team.
Young Kim
Maker
@julieechenn Thanks so much Julie! Really appreciate the kinds words!
Timothy Patag
Maker
@julieechenn Thank you Julie for your support!
Irene Hu
Maker
@julieechenn Thanks Julie!!!
Shensi Ding
Maker
@julieechenn Haha thank you so much, Julie!!!!!
Anthony Lagana
@julieechenn JCCCCCC <3 thank you
Mosi Moss
nice🥰
Young Kim
Maker
@mosi_moss Thank you Mosi!
Shensi Ding
Maker
@mosi_moss Haha thank you!!
Irene Hu
Maker
@mosi_moss Thanks Mosi!!!
Timothy Patag
Maker
@mosi_moss thanks for your support!
Nick Kephart
Maker
@mosi_moss Thanks Mosi!
Vlad Zivkovic
Congratulations on your launch Merge team! 🚀🚀🚀
Young Kim
Maker
@vladimir_zivkovic Thank you so much Vlad, let us know if you have any questions!
Gil Feig
Maker
@vladimir_zivkovic Thank you Vlad!
Timothy Patag
Maker
@vladimir_zivkovic Thank you Vlad!!
Nick Kephart
Maker
@vladimir_zivkovic Thanks Vlad! We love the support!
Shensi Ding
Maker
@vladimir_zivkovic Thank you so much for your support!!!!!
Everett McMahan
Non-technical support agents can handle integrations troubleshooting when using Merge! It's so valuable to not have to pull your engineers off of projects to dig through logs.
Irene Hu
Maker
Nick Kephart
Maker
@everett_mcmahan1 We agree! One customer mentioned that only a single engineer ever needed to log in to Merge, freeing up the rest of their team to be heads down on other projects!
Shensi Ding
Maker
@everett_mcmahan1 Woo! Agree :)
Shensi Ding
Maker
Giuseppe Puglie
congrats on launch!
Matthew Ebeweber
Can I use this tool to give my customers visibility into their integrations? This would allow them to have visibility into usage and resolve issues themselves, removing me entirely from the flow.
Irene Hu
Maker
@matthew_ebeweber That's a great question! We offer the ability to connect our Automated Issue Detection feature to your own system/product via API so that your customers can automatically see any relevant issues and work to resolve it themselves. Please let me know if you have anything else I can help answer or any product feedback - we're always working on building what's most useful to our customers!
Nick Kephart
Maker
@matthew_ebeweber @irenexh Love how you're thinking!
Shensi Ding
Maker
@matthew_ebeweber @irenexh Agree with everything Irene said!! Let us know if a demo would be helpful sometime. :)
Young Kim
Maker
@matthew_ebeweber Exactly Matthew!
Kebina Budha
Congratulations on your launch ....Can't wait to explore about this wonderful tool.
Irene Hu
Maker
@kebina_budha Thanks Kebina for your support! Please let us know if you have any questions!
Gil Feig
Maker
@kebina_budha Thank you so much!
Shensi Ding
Maker
@kebina_budha Thanks for your support!!!
Timothy Patag
Maker
@kebina_budha Thank you!! Hope you enjoy using it :)
Nick Kephart
Maker
@kebina_budha Thanks Kebina for your support!
Marvin Mbogo Mwangi
This is HUGE!! Super excited for people to start using this
Young Kim
Maker
@mbogo heck yeah Mbogo!
Nick Kephart
Maker
@mbogo Yes! Here we go!
Shensi Ding
Maker
@mbogo Yes!!! I'm pumped too!!!
Kara Holinski
I LOVE the merge dashboard!! It is an excellent tool to monitor the health of integrations and act proactively when interfacing with customers - makes maintaining integrations a breeze!
Irene Hu
Maker
@kara_holinski1 Thanks Kara for the feedback!!! We're so glad that you've found it helpful in proactively catching any issues with your customers' integrations!
Nick Kephart
Maker
@kara_holinski1 Thanks for being a customer, Kara!
Timothy Patag
Maker
@kara_holinski1 thanks, Kara! glad that what we've built resonates with you :)
Shensi Ding
Maker
@kara_holinski1 @irenexh Agree!! We love Confido!!!
Shensi Ding
Maker
Justin Hunter
Let's go! These features will be particularly helpful for us when connecting with enterprise systems with complex permissions, finicky APIs, and big data volumes!
Irene Hu
Maker
@justin_hunter2 Yes! With those harder, more complex systems, we heard a ton of feedback from our customers. We've made our Automated Issue Detection to specifically identify and surface up common issues based off specific platforms. Thanks for the support!
Young Kim
Maker
@justin_hunter2 100% Justin!
Nick Kephart
Maker
@justin_hunter2 Yes! Permissions and API limits are tricky with integrations. We got so tired of dealing with them. Hope you enjoy!
Timothy Patag
Maker
@justin_hunter2 thanks, Justin! glad that what we've built resonates with you :)
First
Previous
123
•••
Next
Last