MindX Service AI - Cursor for Customer Support
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MindX Service AI is a human-grade, fully agentic AI that handles customer queries across chat and email. It auto-resolves 80% of tickets, boosts agent productivity by 20%, and delivers 24/7 support without hiring more staff.
Replies
IndianVCs
@rajesh_dayalan7 best wishes 🚀
@thisis_ads Thank you for your support Deepak.
Terminal Gif Maker
Congrats on the launch 🚀
@muhammedikinci Thank you. Really appreciate the support.
@muhammedikinci
Thanks so much! 🚀 It’s been an exciting journey — really proud of what the team has built!
Proud moment for the MindX team!
So excited to see MindX Service AI v2 live — with a smoother UI, smarter Knowledge Base, and stronger data privacy.
Can’t wait to see how it transforms customer support!
@sneha_s3 Thank you.
Huge credit to the entire team — your hard work made MindX Service AI v2 possible.
Excited to see the impact we create together!
Hey Product Hunt - Rajesh here!
Today, we’re excited to launch MindX Service AI v2.1, our second major release — rebuilt from real customer pain points.
Support teams everywhere told us the same thing:
support feels slow, messy, and overwhelming.
So we went back to the drawing board and reimagined everything.
Here’s what’s new in v2.1
1. Clunky support tools slowing you down?
We fixed that.
Our all-new UI/UX is clean, fast, frictionless - built so support teams can work effortlessly and respond in seconds, not minutes.
2. Customers want instant answers - not endless back-and-forth.
Meet Knowledge Base 2.0
Your website + documents become a single source of truth that powers instant, accurate answers across every channel - and boosts SEO.
3. Worried about privacy when using AI?
We heard you.
With Private Data Access by Nexa Copilot, your internal data stays 100% private, permission-aware, and fully under your control - always.
Why we built this
Because customer service shouldn’t be slow.
Support teams shouldn’t drown in repetitive tickets.
And customers shouldn’t wait for answers that your company already knows.
We’re on a mission to #EndPoorService — for every business, everywhere.
If you’re launching, scaling, or modernizing support…
We’d love your feedback, thoughts, and support today.
Let’s build the future of customer support — together.
— Rajesh Dayalan
Co-Founder & CEO, MindX
Swytchcode
Congrats on the launch!
@chilarai Thank you for your support Chilarai..
Thrilled to launch our highly scalable AI product that revolutionizes customer support - achieving 80% faster query resolution, 60% reduction in support workload, and a 5x boost in customer satisfaction!
@dewakar_sreenivasan Amazing work!
Your contributions played a big role in making these results possible. Excited to see how customers benefit from this version!
Plexe
Congrats on the launch!
@vaibhav_dubey3 Thank you! Really appreciate the support.
Extrovert
let's goooo 🤘
@oleg_sobolev Thanks for the support — it means a lot!
If you're running a SaaS or online business, customer conversations are everything. This new AI CX platform feels like a modern rethinking of what tools like Intercom, Freshdesk should have been: fast, AI-first, and founder-friendly.
What I like:
Instead of just bolting AI onto chat, it feels like the product is designed from the ground up to let AI agents resolve customer issues in real time.
Unified inbox + AI agents + human takeover: Smooth workflow where bots can instantly respond, but conversations can escalate to a human seamlessly.
Multi-channel support: Works across web chat, email
Pricing transparency: Unlike legacy CX tools that gatekeep AI features at enterprise tiers, this seems accessible for startups too.
Why it matters:
This tool gives early-stage teams a chance to deliver world-class CX without needing an enterprise budget.
The onboarding is simple — you drop in a script (like Intercom widget), configure your AI agent, and you’re live.
Ideal for:
SaaS founders who need AI support agents out of the box.
Startups that want CX automation without the overhead.
Pagey
🔥🔥🔥
@jmisilo Thank you.