Staci Matt

NextOS - Omnichannel business communication: CRM, Chat, Surveys, VoIP

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Nextiva Service CRM, Nextiva Chat, Nextiva Surveys, and Nextiva Analytics join forces to provide a full view of customer communications.

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Audrey Chetcuti
How do you plan to expand NextOS to include other technologies and functionalities? What's next?
Staci Matt
@chetcutiaudrey Great question! Our next step is to introduce more integrations and native features for our current products. This includes chat bots, more advanced analytics, and incorporating social media tracking into the Service CRM. We're also developing Nextiva Marketing, which will be an awesome email automation software (if we do say so ourselves). It will include a beautiful email builder, an intuitive campaign builder, A/B testing, and more. And of course, it will integrate with our other products to provide an even more complete picture of customer interactions.
Gaetano

Great software suite to simplify your business tech stack, and an excellent way to keep your sales and marketing teams aligned. Very impressed so far!

Pros:

All in one business suite! You don't have to use automation like Zapier to make tools work together in your stack.

Cons:

Not sure there are any right now. I would like to see them build out a sales stack for prospecting and lead scraping in the future!

Babken Karapetyan
Well done. Look good.
Siranush Hovhannisyan
awesome
Benicia Yadav
This is very nice, It's saving time.