NinjaOutreach 2.0 - Your single tool for influencer outreach

This company is totally fraudulent, there business model is based on tricking and coning people out of their money. Please be aware of this company, and stay away!!

I wanted to try this product out, but they tried to charge me 1428 USD the very first day of the trial period. I suspect Ninja Outreach is a scam. Moreover, they do not give any contact details at all whatsoever o their website, just a chat option that is unattended.

I just started a trial period at NinjaOutreach. After successful registration, I wanted to check out your paid packages and clicked a button wich refered to pro version, but I have been CHARGED FOR AN ENTIRE YEAR of $1428 RIGHT AFTER ONE CLICK , WITHOUT ASKING MY CONSENT. I am a businessman as well and I can say that the way *Ninjaoutreach is doing* to their new clients *UNETHICAL, MISLEADING, DECEIVING business* and after the *FRAUD* has been done they are hiding in the back, hoping to *GET AWAY WITH THEFT*. BEWARE: Do you want to be a client of *Ninjaoutreach*, who is *USING SHADY WAY TO LURE OUT MONEY* and completely disregarding ethical business methods, and protecting themselves with a well written *NO REFUND POLICY*? What do you dislike? I have read the Terms and Conditions of *NinjaOutreach*, but it *is UNPRECEDENTED and DECEIVING* to *charge a client* with ONE SINGLE CLICK* on a tab, which was supposed to be giving information about your service packages. Therefore you *BETTER NOT RISK REGISTERING* for a trial, because after one accidental misclick, you will be charged with the full subscription and YOU CAN DO NOTHING AGAINST IT*. Even if you are on trial period, it will be canceled and your account will be reclassified to paid version. There is no phone number or email listed on their website so the chat function was my only option. Don't be mislead by their contact form, because it just channels your message to their chat. I WILL SHARE THE SHADY BUSINESS Ninjaoutreach IS DOING in every possible forum! I WILL NOT REST UNTIL THIS NinjaOutreach FRAUD IS PRESENT!

BEAWARE! THIS ILLEGAL BUSINESS HAS A WAY to show your bank that you agreed to no refund under terms and conditions. Like many people here on the platform, I came across on the NinjaOutreach platform when searching for influencers for Instagram in December 2020. They changed their website so they can prove to my bank that I agreed to the terms and policy. It used to be $1,428 for the yearly subscription, and no other plans. Now they changed to so many different monthly plans. Disgusting!!!!! I believed this is the one company who offers 7 day free trial period, which turns out to be a way for them to get your credit card information so that they can STEAL YOUR MONEY by telling you "Please note that upon signing up to the platform, there were terms and conditions you can read it here... " This is what happened: I signed up a 7-day free trial to take a look at the website and tool. There are many grey out boxes, which once you clicked on one of those, a window appeared with the upgraded version. It is very easy for people to click on it without reading it carefully because it does not look like an agreement or anything telling you that once you click on it, you will be CHARGED $1,428. I accidentally clicked on it and they charged me $1,428 subscription. After that, I immediately contacted their support team for a refund and also informed my bank. Finally, they promised me a REFUND and said "We can cancel your account now or here is what else I can do for you. I will give you a 30 day no questions asked money back guarantee so you can explore all the paid features a bit more, under the one condition that you do not export data. If you are only using the sending features then that will be enough to get you a full refund at any time." I saw a reversed payment from my bank, so I thought maybe they refunded me the money and did not worry about it for a while. But, in March, I saw that the bank charged me $1,428 so I called and it turned out that the claim was denied and that reversed payment was temporarily reversed by the bank not the merchant. Then I contacted NinjaOutreach again regarding the issue and they told me that the bank was still resolving the issue. After months of back and forth, I had to pay $1,428 for services that I never used and to someone who promised me money back guarantee. Now, they told me "Since your bank has already closed the case. As much as we would want to reverse the charge, our terms and conditions stand as this was part of the agreement prior to signing up to the platform. " I asked them to give me an answer why they promised me the refunds and now they are blaming on me that I agreed the terms and conditions when signed up and for the bank for closing the case. Every time I asked them to give me an answer for promising the refund in the first place, they stop replying. I did not hear from them after that. This website is illegal. They are scamming so much money from customers. PLEASE STAY AWAY from this site and NEVER give your credit card information to ANYONE before research online their creditability. Please learn from my mistake.

Buyer beware. One of the most aggressive billing departments I've encountered for a SaaS platform. I'm currently in a dispute with NinjaOutreach after being charged $299 USD a few hours before my free 7-day trial was supposed to end. I went to bed the night before after seeing an announcement banner in my account stating that my free trial would end in the afternoon the next day, but when I woke up my account had already been billed. Ninja Outreach is refusing to issue a refund and are defending their decision due to me agreeing to their 'terms and conditions'. I found their tool to be okay for social influencer research, but not worth the money for the project I am working on.

Ninja Outreach is a dishonest business model making money from misleading 'trial' accounts. I signed up to trial their service. The messaging is very unclear (as I and many others have experienced.) I queried Ninja Outreach within minutes of mistakenly upgrading my trial to a full immediately paid account by adding another user. Reading other reviews there a number of ways Ninja Outreach swindle money out of unsuspecting potential customers. What starts as a 'trial' is quickly converted by a unclear notifications. They're also very quick to point you to their 'no refunds' policy. DO NOT SIGN UP. This is not a company that values their customers. You can get the same services they offer with many other companies. The company we have chosen are Influencity.

It's a scam website. I signed up for a free trial which is deceptively designed to charge you for a year's worth of service. And I found that lots of people have the same experience like me. Please help me with it and prevent others having the experience, again.

SCAM - FRAUD, BEWARE OF THIS PRODUCT WILL GET YOU ON A FREE TRIAL SCAM. IN MOTION OF LEGAL PROCEEDINGS. IF ANY ADDITIONAL COMPELLING EVIDENCE PLEASE EMAIL JUANMISAS2@GMAIL.COM WILL HELP OUT IN SMALL CLAIMS COURT THANKS.

NinjaOutreach is a SCAM company engaged in unethical business practices that are simply fraudulent. Their cancellation process is extremely inconvenient and confusing (I thought my cancellation had gone through even though it didn’t), and yet they automatically charged my credit card for a year’s subscription to their service ($1850) after my “seven day risk-free trial” advertised under “cancel anytime” ended. How can they promise the ability to “cancel anytime” if they automatically lump sum charge my credit card for a full YEAR without asking me if I want to renew at the end of the trial period? It surely wasn’t a risk-free trial since I’m now out near $2000. Their free trial is automatically set to a yearly billing option—making this the default while advertising “$155/month” is simply deceptive and untransparent. Not only is the product itself terrible because it didn’t have any of the influencer emails I was looking for, it appears that they’ve scammed many customers using the same tactics by lulling them into a free trial just to obtain their credit card information so they can charge and refuse a refund because of small print buried deep under their terms and conditions (which you apparently agree to by nature of signing up alone). It is sad they make money in this way by setting a trap rather than through an honest and true route of recurring happy customers. A respectable, law-abiding business would not charge a customer $1,850 without obtaining their explicit permission and would have a fair refund policy so that customers do not have to take to posting reviews in order to get their money back. I suspect there is a reason why they don’t have a customer service representative available over the phone. Instead, you have to engage with an online chatbox before you can get ahold of a human being at all. In short, they are a scam company engaging in fraudulent practices that definitely violate consumer protection laws. They’ve made thousands through false advertising and untransparent billing practices. If you just read through some of the other reviews on this site from discontented customers who have had a similar experience, it’s clear that they rely on their scammy practices to make money and have cheated many people out of their hard-earned money through predatory subscription tactics. STAY AWAY AT ALL COSTS!!!!