Our global travel medical insurance is now available worldwide to cover you on all of your adventures, big or small.
Featuring a streamlined claims process for 84% faster claims submissions and payouts. Optional add-on: adventure sports and electronics theft
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Pretty interesting idea from @srasch! Will definitely mark this down and explore it on the day I become a digital nomad! Nomads understand the best what nomads need ;)
Happy to see how youโve listened to user feedback and turned it into a more streamlined and tailored experience. With the new claims process and comprehensive coverage, youโve truly made it easier for digital nomads to travel with peace of mind. Congrats on the launch!
I was actually looking to signup with this last week because I was looking for new international insurance. But a couple of things kept me from signing up:
1) I ran into a lot of UI issues, the signup kept getting errors (and I'm a frontend dev so was trying to fix locally using my normal go-to's but no luck)
2) When I did finally get through, the pricing wasn't very transparent and it was asking me to enter my payment details to start. Being more transparent on what you'll be charged would be nice.
Will definitely keep my eyes on the product though, looks intriguing and even though I called out UI and UX issues, I like the overall direction and when things worked, they worked really well!
@kyle_sandstrom Hello Kyle, this is Gedion from the Customer Care Team. Thanks for your honest feedback and support. This is very much appreciated!
We are very curious to hear more about the UI issues you ran into. In terms of the payment details, could you please let me know if you were signing up for Nomad Insurance? Or were you signing up for one of our other products? This is because Nomad Insurance only asks for payment details at the last step of the signup process. Also, I'm very curious to hear more about your experience when it comes to the transparency of the pricing. To get a quote, you can use our pricing calculator, which will give you the exact price that you will be paying. Please use the link below to access the pricing calculator:
https://safetywing.com/nomad-ins...
Cheers!
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@gedionverkerk I kept running into just general server issues it seemed, it kept generating 'Something went wrong, if the problem persists contact customer support'.
For the payment issue, I think this was when I actually was looking at Nomad Health (I guess technically different products but I assume you all work across these :) I received a quote but I knew I would want the extended US benefits, but it wouldn't show how much this would change my quote without entering payment details.
Anyways, I looked at the site again today and ran much smoother. And yeah even with the above issues your UI and process is a lot better than the competition (after seeing it today)
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Looks fancy but I can't help but feel like it's trying too hard to be different, 84% faster claims sounds fishy with insurance you can never really tell until you're stuck in a mess and then it's too late, hope it's not all just clever marketing
@commsglobetrotter Hey! I'm part of the team working on the launch, and can confirm that it's definitely not just clever marketing ๐ A lot of hard work has gone into it, and our average claims turnaround time is currently under 5 days!
@commsglobetrotter Can verify, we actually really suck at marketing. Got any tips? โ๏ธ
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Wow, Sondre! Excited to see SafetyWing stepping up the game with Nomad Insurance 2.0. A streamlined claims process thatโs 84% faster? Thatโs a game changer for sure! ๐ The complaints on paperwork were always a pain point. Moving from those lengthy wait times to a more efficient experience will definitely help digital nomads feel at ease. Can't wait to see how the adventure sports add-on performs! Hereโs to more travel adventures with less hassle! Upvote!
Hey guys, congrats on the launch (launch 2.0)! ๐ Is Nomad insurance widely accepted by embassies for visa purposes? I sometimes run into issues during the Schengen visa application process because of the "unknown insurance provider" thing ;(
@s5f5f5f Hi Sergei! Nomad Insurance satisfies Schengen visa health insurance requirements, so you should be okay! For other visas, or if you have specific requirements that your medical insurance plan needs to meet, send the list to support@safetywing.com and weโll check whether our plan aligns with them!
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