Launch day: Trellis — AI-powered customer retention for small businesses
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Built an autonomous customer retention system for local service businesses using AI agents.
The stack: Claude Agent SDK + customer lifecycle automation + SMS/review workflow. Open customer segment → AI decides action (follow-up, reactivation, review request) → orchestrates outreach → tracks ROI.
Why it works:
Small businesses lose 30-40% of past customers to silence
They don't have time for CRM + email sequences
AI agent runs the whole playbook
Launching on PH today. Curious what the SaaS crowd thinks.
https://www.producthunt.com/products/trendvault?utm_source=other&utm_medium=social
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Replies
Hi Product Hunt! I built Trellis because I watched 60% of salons, cleaning companies, and service businesses lose loyal customers to silence—not dissatisfaction. One missed appointment reminder or birthday check-in, and customers ghost. Trellis = your AI employee. Deploy in <1 hour. Here's what you get: Starter ($59/mo): 1 location, 500 contacts, 100 SMS/month, AI-powered follow-ups, review requests, appointment reminders Pro ($149/mo — Most Popular): 3 locations, 2,000 contacts, 500 SMS/month + re-engagement campaigns + weekly reports Scale ($299/mo): 10+ locations, 10,000+ contacts, 2,000 SMS/month + dedicated support + custom integrations No credit system. No surprise bills. Just transparent, flat-rate pricing that scales with your business. Human Slack support, <1 hour response time. Try the demo → Full flow in 3 min. Questions? I'll be here all day."