Sendbird AI agent for customer service - Delightful customer experiences with omnichannel AI

2025 is the year Sendbird's AI agent for customer service will begin to take over. Let's gooo!!!

The future arrives slowly, and then all of a sudden. AI is making its way into enterprises who are now looking for solutions that enable them to take advantage of this tech. AI agents are the killer app for AI…. just as the browser was for the Internet. Sendbird’s AI agent is cutting edge tech that sits on the same infra that supports > 300MM MAU across the globe. These AI agents are omnichannel, so they can serve customers in their preferred channel. It’s time to get building.

Sendbird's new AI Agent is simply amazing! I’m blown away by how quickly the team executed and the incredible quality of the product. Excited to see how this transforms customer interactions! 🚀 #AI #Sendbird

Super excited for SendBird and all the team members that made todays big day possible. Huge congratulations to everyone who worked tirelessly to build, test, and launch the Sendbird AI agent for customer service. Exciting times! Avante!

Exciting times at Sendbird! No more 45-mins wait on the phone with an agent and suddenly getting hanged up on - this will change the game in terms of customer experience!

Congrats to the team in launching a game changing Agent experience for CX organizations!

Congrats on the release! It’s truly exciting to see a solution that shifts customer support from reactive to proactive, anticipating issues before they arise and enhancing the overall customer experience. Not to mention, the fact that this is built on a platform handling 7 billion monthly conversations speaks volumes about its scalability and reliability. Looking forward to seeing how this technology reshapes customer service in the future! 🚀 Once again, congrats on launching this amazing product. Great work!!

I’m proud and excited to be part of building this innovative product! Looking forward to seeing how Sendbird AI Agent shapes the future of AI-powered customer service. 🚀

Beyond excited to finally share what our team has been building! 🚀 After months of testing and refining, it's incredible to see Sendbird's AI agent go live. The feedback from early users has been amazing - especially seeing how it's helping support teams handle routine queries while giving them more time for complex cases. Proud of how we've focused on making the AI responses feel natural and helpful rather than just automated. If you're curious about the tech or implementation details, happy to share more in the comments! Drop us your questions and don't forget to upvote! 💪

Very excited for the launch of Sendbird AI agent! Congratulations to everyone involved in this project🥳 Exciting developments ahead! Keep going! 🚀🎉