Hey guys, meet Service's newest creation - Service for Hotels! We now automatically monitor the rate you booked your hotels at, and when the rate drops, we rebook you automatically. It's the single biggest release we've done since Service itself.
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I would rather just forward emails than allow full access
@scotty_mcq we used to work that way... the reason we no longer do it is, it's much more burden on the end user, who has to remember to forward us confirmation emails, let us know when they cancel reservations, and (sometimes) forward us airline correspondence. We want to serve you without having to do anything - we can only do that with inbox access.
Same thing as DreamCheaper.com, who's been around for several years now. DreamCheaper doesn't require access to your emails, you simply forward your booking receipts and their software does the rest.
@marcogurnari I totally agree. The wizard is fantastic
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I will not be giving access to my email to any platform which is not open-sourced. Since the software is the business here, the platform can't really be open-sourced. But for this reason only, I won't be recommending it to a friend.
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Good idea, give option of annual subscription or pay-as-you-go
Daniel, I understand some people are hesitant about inbox access. We have industry standard security protections in place and in addition we don’t store your password or any of your emails other than flight and hotel confirmations. Ie. If “doomsday” happened and someone had access to Service, they would *not* have access to your email account.
Hey guys, this is a big deal for us, as big as launching the company itself! Our goal has always been to make customer service less painful, to stop companies from wasting your time, and to get you what you deserve. Would love to hear your thoughts and answer any questions you have!
@schneider so i was really excited to try it... except it's gmail/hotmail only? what if people have their hotel sent to their corporate emails? why not just do a tripit integration?
@yosun if the corporate email is tied to a gmail account it will still work. Otherwise you can forward your confirmation emails to a gmail and connect that and it will work. We are working on expanding support for other email account types.
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I will not be giving access to my email to any platform which is not open-sourced. Since the software is the business here, the platform can't really be open-sourced. But for this reason only, I won't be recommending it to a friend.
Pros:Good idea, give option of annual subscription or pay-as-you-go
Cons:Requires access to your email
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