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Peter Simic

Shake Crash Reports - Personalized crash reporting for mobile apps

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Turn your app crashes into relationship-building opportunities with your users, prevent bad reviews & fix issues fast. Personalized crash reporting harvests the power of data: Automatically see affected users, stack traces, screen recordings, network logs etc.

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Peter Simic
Maker
Heeeey everyone, it’s me again, Shake’s founder. After a successful launch of our *bug and feedback* reporting tool for apps 1 year ago, we’ve been working hard on the next chapter in our product roadmap - *crash* reporting. We’re beyond excited to share it with all of you today. We believe crash reporting (just like feedback reporting) should be personal. Shake Crash reports don’t focus on *statistics and charts* - instead, it’s focused on your customer's *experience* with your app right after it crashes in front of their eyes. Shake Crash reports now complement our existing feedback reporting product, allowing your app users to share feedback after a fatal crash has occurred. All while the useful data is being collected in the background. Shake Crash reports help app development, QA and product teams to: - Automatically see why a crash occurred, to who precisely, its stack trace, environment and steps to reproduce it. - Receive additional information with every crash: screen recording and user feedback. - See crash events automatically grouped into an actionable list of issues on the web Dashboard. A big shout out to everyone that made this all possible. Couldn’t be more proud today! ❤️
Ruben Wolff
Congrats on the launch! How does the crash reporting work exactly? How does it contact the application's team?
Sanjin Grahovar Sadikovic
Maker
Hey @rubenwolff! After Shake SDK is integrated in the application, crash reporting is enabled and necessary mapping files for the build are uploaded, crashes that happen in the application will appear under Crashes section on Shake Dashboard. Let me know if you have any further questions, I'd be happy to help!
Anđelo Kandić
Maker
@rubenwolff Currently you can search through grouped crashes on Shake's Dashboard, but we are working hard to integrate our crash reporting with 3rd party services like Jira, Trello, Asana and others, so once crash arrives at Shake's Dashboard it gets forwarded to other service immediately ;)
Filip Belakon
Maker
Had awesome time working on this! We are very proud how this came out. We made Shake Crash Reports with the goal to help teams get to the bottom of every crash. We've even used Shake to debug Shake "WAAAATT?!" Hope you all enjoy it and looking forward to hearing your feedback :)
Thea Mark
Congrats on launch!
Peter Simic
Maker
@thea_mark thanks, we appreciate it — tbh it feels good to launch it after many months of meticulous development 👩‍💻
Girdharee Saran
Congrats!
Peter Simic
Maker
Thanks @giri, we appreciate it.
Divyanshu Negi
wow, active user of shakebugs, amazing product and super cool team. looking forward to implement crash reporting too.
Branimir Hrženjak
Maker
@divyanshunegi Glad to have you onboard! Thanks so much for the kind words.
Petra Gluhak
It's been a wild ride, can't wait for the feedback on those crashes! Rock on team!
Ivan Prlic
Great product!!! Congrats
Branimir Hrženjak
Maker
@iprlic Thanks for the kind words!
Sebastian Potcher
An integration with Smartlook Qualitative Analytics would be nice to see what went wrong.
Peter Simic
Maker
@sebastian_potcher go figure, thanks for the idea! Our product team lives and dies by user feedback so we've actually added your feature request directly to our Public Roadmap https://feedback.shakebugs.com/i..., let's see whether others would be interested too.
Peter Simic
Maker
And a tip: In the meantime you can always use our Zapier integration 🔗 www.shakebugs.com/integrations
Gabrielle Bourret-Sicotte
Congrats on your successful launch yesterday - this could be so useful for us after beta! :) Greenr does climate calculations and is featured today - wanna check us out? 🌱
Peter Simic
Maker
@gabrielle_bourret_sicotte of course! Thanks for trying to make our world greenr :)
Peter Simic
Maker
@gabrielle_bourret_sicotte also a tip for your team: Check out the 2nd product on our app insight platform: https://www.producthunt.com/post... as it's made for alpha development stage too, while you're testing the app internally. Good luck with the launch afterwards 👏
Gabrielle Bourret-Sicotte
Hehe you know the slogan!
Gabrielle Bourret-Sicotte
Perfect thanks!
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