Spokk - Feedback, reviews, loyalty & referrals for SMB

Hey Product Hunt! 👋 Samesh here, founder of Spokk. We launched a few year ago as a simple review collection tool. It was good but it was missing something. Getting a review is a one-time win. Building a growing business means retaining customers, rewarding loyalty, and turning happy customers into referrals. We were only solving one piece of a much bigger puzzle. So we rebuilt Spokk from the ground up. What's new: - Loyalty program — Check-ins, visit-based rewards, automatic SMS notifications. No app download required. - Referrals — every customer gets a unique referral link via SMS. Dual rewards for referrer and new customer. Fully tracked. - Testimonials — collect video and text testimonials automatically as part of the same flow. - Full SMS automation — a smart 4-step sequence per visit: feedback → AI review draft → loyalty tracking → referral link. Each step skips intelligently if it's already been handled. The core idea is simple: one check-in starts the entire growth engine. You set it up once, and Spokk handles retention, reviews, loyalty, and referrals on autopilot — forever. We built this for the small business owner who's great at their craft but doesn't have time to manage five different tools. A restaurant owner. A gym. A salon. Someone who just wants it to work. I'd love to hear your thoughts — and if you're a small business owner or know one, I'd genuinely appreciate you giving Spokk a try. The feedback from this community has shaped everything we've built so far. — Samesh