Stonly
The modern knowledge platform for customer service.
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Stonly No-Code Digital Adoption - A set of no-code tools for interactive onboarding & adoption

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Offer personalized onboarding and training for each user at scale without impacting your roadmap. Build and maintain guides, product tours, and checklists, place hotspots and tooltips in your product in just a few clicks, with no development required.

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Stonly is game-changer for our users!
Maker
Thanks we love how you are using the product
Amazing team able to simplify one of the most complex problem :) Congrats on the launch!
Maker
thank you so much. We love doing our Webinars with Livestorm.
This is awesome! But what about the fundamentals? Every few days I see Stonly deliver more advanced features but certainly, it seems that there is an oversight on the basic features that users like us desire. I am not a Critic, undoubtedly STONLY is one of THE BEST products in the market but lacks fundamentals. The Customer Experience is another segment of Stonly that is lacklustre in comparison to the product itself. Your CX needs an overhaul, and I am more than willing to provide you with the necessary feedback. I even request your support to connect me to the right person but even after days from putting that request, I have been unable to connect with anyone. It seems that your CX Team was trained in some Government Office😒 Good Luck!
Maker
Eddy. thanks for your message. It's weird because our support usually make it easy to have that contact. Let me send you an email to setup some time. I would love to hear your feedback
Thanks! Got your mail, I will book a time. I am sorry I understand this (perhaps) is not the right place to slam like this but I ran out of options to get the (right) attention. Thanks again for responding to me.
Maker
No problem Eddy, sorry you had to write here.
Amazing product, we love it ! Congratulations for this release !
I had the pleasure of beta testing and implementing Stonly on our product directly on our helpcenter @ Malt.This product is easy to use and set up, and my team and customers love it. Do not hesitate to check it out! It's a great team, and they're always available. Bonus their podcast "Beyond the Queue: Inside Customer Support" is 👌
is definitely the best product we've found to build our help center and our internal knowledge base. Can't wait to try the product tour feature to make the customer onboarding easier ! Congratulations and thank to the team ;-)
Amazing product and amazing team. Great job
Congrats for your share, thanks ?makers
Stonly is bang on for driving a product led growth motion. Onboarding, Assistance and Feedback in one box is kind of amazing. Recommended.
This seems so potential. Lot of companies fail to deliver product experience due to improper onboarding setup and critical process flow. Stonly however looks well positioned product to help product companies build scalable onboarding experience. Congratulations on launch!!
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