Syncly (YC W23)
Unlock hidden insights from customer feedback
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Michael Seibel

Syncly (YC W23) - Spot weak links in user journey, prevent churn

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Get real-time product and operations insights from daily customer feedback across various channels. Syncly AI offers actionable insights, providing full visibility throughout user journey so you can take proactive actions before customers churn.

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Pradhumn Vijayvargiya
Much appreciated idea for all of those in entrepreneurial or product role
Alex
Maker
@pradhumn_vijayvargiya Thank you so much for your support Pradhumn!!
Zenda
We really need it. Every week, we spend a lot of time analyzing user feedback and user research. If Syncly can help us to automate the analysis and generate action suggestions, it will greatly improve our efficiency! Congrats on the launch!
Alex
Maker
@zenda1122 yes we'd love to help your team Zenda! Make sure to schedule a call with the founders and get your free trial! Looking forward to meeting you soon! :)
Zephyr Liu
Sounds promising, and the video looks like it's thorough. Would be very interested in trying it on sometime.
Luke Bae
Maker
@zephyrliu Thanks you for your support! If you are interested in testing out Syncly, you can book a quick call with our founders and they can show you a little demo of the product: https://syncly.app/demo
Kay Seong
Congrats on the launch! It's impressive to see how Syncly has evolved since its very early stage. Looking forward to seeing how Syncly continues to innovate in the CX analytics space with AI technology!
Luke Bae
Maker
@kay_seong Thank you for your support, Kay! We will continue to deliver more capabilities to innovate CX. Please stay tuned for more updates!
Alex Bollati
Love the concept, @joseph_lee08! It’s like having a crystal ball for customer churn. 🎱 Quick question: How does Syncly handle data privacy given its deep dive into customer feedback? Can’t wait to see this in action across more platforms!
Alex
Maker
@alexbollati I love your crystal ball analogy. :) Syncly is GDPR, SOC2 type 2 compliant. We've been vetted, challenged and trusted by all of our customers including enterprise level compliances. Hope this answers your question!
Sasha Briu
Congrats on the launch. @sergii_alekseev take a look if we can integrate this product
Alex
Maker
@sergii_alekseev @sasha_briu Would love to walk you thru our platform! Do you have any particular tools that you use? We have a long list of integrations :) Feel free to grab a slot here! https://meetings.hubspot.com/dee...
Thom Crowe
Syncly fixes an overlooked whole in user acquisition and onboarding.
Luke Bae
Maker
@thomcrowe Thom, thank you for the insightful comment. We believe it's crucial for services to have visibility over their entire user journey, and Syncly can help with that!
Kelly Kim
Syncly seems to be an effective product for categorizing customer voices. Automating the feedback that we're currently classifying manually would save a lot of time. Congrats on your launch!
Luke Bae
Maker
@kellypoly Thanks a lot Kelly. With Syncly, you will no longer have to manually classify your feedback again.
Arindam Majumder
Great work Team 👏🏼 All the Best for the launch
Alex
Maker
@arindam_1729 Thank you for your support Arindam!
Negou Seid
I don't get the pricing page. why have a page that doesn't show pricing and just leads to a demo? Obviously, at this point, I am interested. If there is a price, show me so I can make an assessment. Oh, that irritated me.
Alex
Maker
@userinsite Hi Negou, sorry for the confusion. Our pricing page is work in progress. Meanwhile, we put the demo there because at the end of the demo you can schedule a call with founders. :) Our pricing is based on your data volume. Would love to learn how you are understanding your customer feedback at scale. Do you have time this/next week to connect? https://meetings.hubspot.com/dee...
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