Automatically capture any process and turn it into an interactive walkthrough. Tango now gives you step-by-step guidance right on your screen, with context and insights right where you need them—so you can stay in the flow and get sh*t done. https://tango.us
👋, Product Hunt!
Tango is back and we’re here to help you Get Sh*t Done!
Before I explain how, let me provide the backdrop.
When we originally launched on Product Hunt (Product of the year runner up in 2021 thanks to all of you!), our goal was to make creating documentation, how-to guides, and SOPs less painful. The response from this community was incredible, and helped validate what we were building. Fast forward and there are over 350,000 people using Tango. Wow, it’s still hard to believe!
While people were using Tango to create beautiful how-to guides, faster than ever before, we were talking with customers. We learned what product improvements would have the biggest impact on their lives, and we quickly went back into build-mode.
Now, what’s up with the expletive above…? As exciting as our prior PH launches have been, this one takes the cake. It’s not even close.
I am thrilled to announce the launch of Guidance. Guidance is an entirely new way to learn on the job and get work done faster. Starting today, Tango’s frictionless how-to guides are transformed into on-screen interactive walkthroughs with built-in peer insights.
With Tango Guidance, users get:
🔎 Guidance without meetings.
Guidance shows viewers exactly where to take action on their screen. With built-in context and personalized insights, experts can get nuanced information across that previously would have required a live conversation.
✅ Cross-platform integration - no code required.
Guidance works for any website, SaaS product, and cross-application processes without code.
🙋♀️ Answers in the right place, at the right time.
Answers show up where and when they’re needed in the flow of work so viewers don’t waste time and energy searching for the right information or switching tabs.
✍️ Opportunity to provide feedback.
Comments and reactions allow viewers to respond and react to specific steps in a documented process. This alerts creators to improvement opportunities including when something is out of date, doesn’t make sense, or there's simply a better way.
Following these steps to start using Guidance today:
1️⃣ Visit https://tango.us to download our Chrome extension for free
2️⃣ Capture your first (or thousandth) Tango and put it in your Shared Workspace
3️⃣ Add teammates to your Shared Workspace
4️⃣ Send them the URL and tell them to click “Guide Me”
5️⃣ Get Sh*t Done!
Last but not least, be sure to join our launch event at 10a PT today: https://www.tango.us/guidance-la...
Event attendees are automatically entered into a giveaway which includes AirPods Pro, a Tango Swag Pack, and one year of Tango Pro. There will also be a world-famous celebrity joining us who none of you would ever want as a coworker. I’m not kidding.
We’re so excited to hear what you think about Guidance. Thanks for reading 🙏
Let’s Tango! 💃🏻
Hey @zachary_dewitt 👋 Everyone needs to get sh*t done 😁 Here are just a few examples of how departments can use Guidance:
Support teams will ramp agents faster, enable outsourcing, and ensure mistake-free work which will lead to happy customers and higher NPS.
Sales teams can get new reps running the perfect demo in days and ensure 100% perfect data entry which is critical for pipeline accuracy.
Marketing teams can make the most of their expensive tech stack and crush product launches to increase their contribution to revenue.
Success teams can create highly tailored onboarding flows for new customers which leads to sticky usage in days, not months.
Product teams can teach everyone to be an expert on new product launches faster, with less training time.
HR & Training teams will help new hires spend less time learning software and more time learning customers, product and their craft.
@zachary_dewitt@rocco_seyboth1 Quick question. I see the term agent being mentioned often recently (last few weeks). what does it mean? What kind of agent? sales, LLM? customer success or is it something else?
Oh wow! I wish this existed a long time ago...
Now I (almost) regret working on my own.
Guess I'll have to use this with my parents.
Amazing videos (both here and on your landing page).
OMG! You guys nailed it with Tango “how-to guides” and this! I create so many Tango’s, my team and customers love using it. I skipped calls just with the guides, now with Guidance I will be more at peace 😇
Congratulations on the launch of Tango Guidance! Your product is a game-changer, offering users unparalleled guidance without the need for meetings. The built-in context and personalized insights help users get nuanced information across, making their work easier and more efficient. The cross-platform integration without code is an added bonus, and the opportunity to provide feedback through comments and reactions is sure to improve the user experience even further. We wish you all the best for the future of Tango Guidance and look forward to seeing its continued success.👍👍👍
@lucas_graham_8 efficiency is what we’re going for, thank you for the support! We’re really excited about the feedback loop we’re facilitating with comments and reactions 🥳
@ken_babcock and team, this is incredible! You know when something is good when you see it, marvel in it's simplicity and wonder how something like it hasn't existed until now. This is nothing short of a game-changer in procedural upskilling. I love how you've brought the same product magic to guidance consumers as you did to creators.
Huge congrats on the launch 👏
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