Automatically capture any process and turn it into an interactive walkthrough. Tango now gives you step-by-step guidance right on your screen, with context and insights right where you need them—so you can stay in the flow and get sh*t done. https://tango.us
Wow, Tango is back with a bang! 🚀 Guidance sounds super handy for on-the-job learning and getting more done. Love the idea of answers popping up when I need them, and the chance to give feedback. Can't wait to try it out and see how it revs up my productivity. Great job, Tango team! 💃🏻
@david_sipos Whoop! We really appreciate your support. 🎉
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It is an amazing product! I always use it in university to organise team works and instruct my teammates. It is a MUST for everyone in the industry!
Their team is super helpful and kind as well! Kudos to them!
@kristel_99 we agree with you that everyone in Education, L&D, HR, Operations and beyond should be using Tango to capture and share their knowledge across their organisation!
@timlcooley We love to hear it, Tim! We have a blog post series coming with tons of use cases, so keep an eye out in the next couple of weeks! First one will drop June 1.
I had never heard of Tango before but I'm actually blown away. super slick website and product. creating and viewing guides is very easy and the new guidance feature is super cool. Some questions that come to mind (haven't been through the docs yet, sorry if these are answered already):
1. I primarily want to use this to show users how to use my product. It seems Tango might be more geared toward internal knowledge. Is that correct? Do people use it for my use-case?
2. does it support custom domains for the hosted guides?
3. as a developer, could I integrate the technology directly in my app so I can trigger interactive guides programmatically for users without them having to be in the workspace or have the extension?
4. is there any guidance around making my product play nicely with Tango Guidance? I noticed sometimes Tango interrupted animations or highlighted the wrong thing when my product behaved slightly differently when creating the guide vs using guidance.
Nicely done. congrats on the launch:)
Hi @lucas_barnes 👋Great questions!
1. Many customer-facing teams use Tango to enable their customers. You can capture processes for your product super fast and then embed them into your website or whatever knowledge base or chatbot you use for support. The new Guidance product specifically relies on the Chrome extension. Some high-touch customer-facing teams are working with their users to install the extension - this is probably a good fit for a large annual contract value.
2. No custom domains yet but you can embed your Tangos several different ways into any website or knowledge base.
3. Not yet! Tango is designed to work seamlessly across workflows that involve many different applications - the way most people work in real life 😃 The browser extension works best for this.
4. Great question. I'll find out and email you. Our AI certainly is not perfect (yet) at finding the right element on the page which is why we have our panel with screenshots as a backup!
Congrats on the launch @ken_babcock@brian_shultz, loved the introduction video. This new feature is just amazing, making it super seamless to collaborate! :)
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