Threado AI
AI Assistant for customer-facing teams
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Pramod Rao

AI Agents by Threado - Instant, automated support for customers and internal teams

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Threado AI
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Instant, automated support to customers and internal teams by AI Agents trained on internal knowledge. Train it on knowledge base, ticket conversations, CRMs or product documentation. Install it on Slack, Discord, and your website and get instant responses.

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Prashant Mahajan
Oh sweet. The experience to set up and use is smooth.
Gokul Nambi
@prashant_mahajan Appreciate the feedback, Prashant! From day one, we have aimed to ensure a simple and smooth user experience! We're glad to hear it met your expectations.
Shalini Nair Tekwani
Maker
@prashant_mahajan - thank you for sharing that and always rooting for Team Threado :)
Pramod Rao
Maker
@prashant_mahajan thanks for the support since early days, Prashant!
Ojasvika Sahu
Pretty amazing that we can use it on Slack and Discord!
Shalini Nair Tekwani
Maker
@ojasvika_sahu <3 please feel free to test it out and tell us what more features would you like to see?
Ojasvika Sahu
@shalini_nair_tekwani at the moment my team is just 5 people and most of our documentation is on Google docs. But I can see that we will be shifting to Slack soon. I would love to give this a try!
Shalini Nair Tekwani
Maker
@ojasvika_sahu Please do! Feel free to reach out if you need any help :)
Zubair Collier
The ability to handle both internal team queries and customer inquiries from one platform sounds incredibly efficient.
Gokul Nambi
@zubair_collier Absolutely, Zubair! It streamlines data silos and boosts efficiency by keeping everything accessible in one place, giving a unified experience. Appreciate your support! We are eager to hear more feedback from you
Rishabh Sonker
Congrats on the launch, Pramod..Exciting to see how far the product has come!
Shalini Nair Tekwani
Maker
@rishabhsonker thank you for your support :)
Pramod Rao
Maker
@rishabhsonker thanks so much Rishabh!
Olivier van den Hoogen
Another great launch guys. Congrats! Does it also use and connect to community posts? If so, which community platforms?
Shalini Nair Tekwani
Maker
@oliviervandenhoogen yes it does! You can connect Slack or Discord workspaces:)
Pramod Rao
Maker
@oliviervandenhoogen thanks, Olivier. You can train it on Slack or Discord discussions and deploy the bot on those platforms.
Adam Butterworth
Great product! Did you build out the agent framework or use an existing one?
Pramod Rao
Maker
@adam_butter we used an existing one, Adam.
Selly Park
Congratulations on your launch! Excited to test it out and love how it integrates with Discord!
Shalini Nair Tekwani
Maker
@selly_park thank you! Do share your feedback once you connect Discord and test it out!
Alex L
Awesome! Exactly what I need. Thanks Rao.
Shalini Nair Tekwani
Maker
@liu_alex1 Do test it out and let us know if it helped :)
Adrian Weber
Hi @prao25! This is a game-changer for customer support teams! 🎉 The integration with Slack, MS Teams, and Chrome, combined with AI-powered knowledge base, is truly impressive. Excited to see how Threado 3.0 transforms customer interactions. Great job! 😄🚀
Shalini Nair Tekwani
Maker
@abhra_ch thank you ☺️ Threado aims to elevate CX for our users! :)
Eileen Lim
Threado's AI chatbot and agent assistant are great for support teams. Congrats on the launch, Pramod!
Shalini Nair Tekwani
Maker
@eileen_lim thank you! Do you manage/are a part of CX team? Would love to hear your feedback once you use it :)
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