Justin Potts

Visible - It's phone service. In an app.

Visible is a phone service in an app. $40/mo all-in for unlimited data, messages and minutes all on Verizon's 4G LTE network.

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quercus lobata
This company is the worst. Wasted a month and numerous hours trying to get my number ported and phone activated. Run away from these people. Customer service is a joke. Reps have no ability to solve issues and have nothing but canned responses. Poorly trained, have no answers. Communication is a joke. No ability to talk to someone. Every communication has to be repeated because you never get the same rep. Wish I had never tried them
Incog Nito
During a 7 day trip between Missouri and western Wyoming I had service about 50% of the time. Outbound I had no service across Nebraska on I-80, and spotty service returning the same route. Doing a reset sometimes restored service for a short time.
JC
I have been with them for 4 month with a party of 4 lines. Honestly speaking, do not sign up with this HORRIBLE carrier. This carrier has been giving me nightmare since day one. I bought the iPhone 12 pro max from them and I had issues starting with my first call (drop call). I, along with all other lines from different city with different devices, have experienced call issues that we have never had: drop calls, the other side can't hear me, call fails, white noises, and some other call issues that I didn't even know it was exist. This happens to all our 4 lines in various areas with different devices DAILY. Yes, I like the price but I can't stand not be able to make a phone call. Customer services? No hope. I am in the process of switching all 4 numbers to other carrier. BTW, when it shows full bar on 5G, my speed test on download is 10-12Mbps. It's slower than my previous 4G LTE speed. Tested on iPhone 12 Pro Max from Visible.
Julien
TechCrunch talked about this new Verizon startup here: https://techcrunch.com/2018/05/1...
Smiles Where
I'm not sure if I should be here haven't even used the code . However ?
Andrey V Yasenya
Can I get an invite code?
Al Boulley
@andreyvyasenya Read these posts.
Reony T
So sad I can't use my Samsung S9 and my wife can't use her iPhone SE. Guess I can't sign up for beta ☹️
Heather Horsey
@megaroeny Check the IMEI of the SE. Some are compatible. https://www.bevisible.com/join
Reony T
@heatherhorsey but my wife isn't going to join something without me. Need Android support first. Sorry
Wil Ferrel
What about Hot spot?
Hayden Evans
J Wiskerchen
Anyone else run into an error when trying to sign up? My iPhone 6S IMEI checks out and I confirmed with Verizon that my phone is unlocked, but when I get to the end of Visible's phone info section, I get a "JavaScriptMtnStatusCode.js:22" error. I've tried via browser and the app. I'm thinking it may be the PIN length...I have a 4-digit Verizon PIN, but Visible seems to want 8-digits.
Heather Horsey
@jwiskerchen Were you able to get this solved? If not, contact our care team @VisibleCare (Twitter) and they can get you set up.
J Wiskerchen
@heatherhorsey I contacted @VisibleCare yesterday, but they weren't able to help. However, I saw that another Product Hunt user (@callan752) called support and learned that a "-1" needs to be added when entering a Verizon account number (i.e. XXXXXXXXX-1). I just did that and my SIM is on its way!
Heather Horsey
@visiblecare @callan752 @jwiskerchen Great. Glad it was resolved. I'll let the care team know this is a solve they can share.
Chamnith Nou
Where is the special invite code?
Heather Horsey
Hey @chamnith_nou - use mine: CFF48
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