Session Replay by Zarget - See how visitors view and use your site.
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The pricing is based on the number of visitors. How do you define a "visitor"? Is it someone who visits the site, or someone who visits the site in the past x days?
@ben_zhang Thanks for your message Ben. The pricing is based on the number of Monthly Unique Visitors and is not based on Visits. If the same visitor visits the website multiple times in a month, it is counted as only one for that month. Hope it clarifies. Please let me know if you have any other questions!
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Hello @contactnaveen, how is your product different from Hotjar? Seems very similar to me (and their prices are better I'd say)...
@agilek Thanks Mike for your question. In terms of Pricing, Hotjar tracks based on the visits, but our pricing is based on MUV (Monthly Unique Visitors). So if the same visitor visits the page multiple times, we count as only one visitor for that month. We are definitely an affordable alternative than many other players in the market including Hotjar, Optimizely, ABTasty etc., But having said that, we don’t want anyone to choose us because we are cheaper than others, but to consider us as we provide more value in terms of the features that we offer. I'd recommend you to give us a try and see how it works!
I answered about Zarget vs Hotjar in one of the previous threads. Pasting it here for your reference -
"Hotjar is a very good tool and provides Qualitative insights on how changes on your landing pages/website affect key metrics. But it doesn’t help you make the changes on your website to improve the conversion rate. Zarget being an All-in-One CRO tool provides key metrics and also helps you to optimize the pages and maximize the conversions.
Please take a look at this page to understand how are we different from Hotjar in terms of the features - https://zarget.com/hotjaralterna..."
Please feel free to ping me if you have any other questions!
@khurammalik Thanks for your question Khuram Malik.
Heap Analytics provides a unique approach to capture all the user interactions through “Event Visualizer”. Zarget on the other hand is a complete CRO tool to analyse and optimize your landing pages through A/B testing, Heatmaps, Polls & Feedback etc., We cannot compare ourselves with HeapAnalytics, however Zarget can complement with HeapAnalytics.
We don’t have an integration with Segment.com, but we do have plans to get this done.
At Imagine Careers, we're huge fans of Fullstory and their powerful segmentation/targeting options. I see Zarget being a real value add for us, especially with the additional tool baked in for the price. With that being said I have some questions.
1) I see Zarget is able to segment based on geography, but what other segmentation/targeting options are available?
1A) I'm interested in focusing on users who've clicked on specific selectors, buttons or have visited certain pages. As well as knowing the referral link without asking (this user came Google, this blog post, landing page, etc). As well as removing our team from the results.
2) Also, what about data retention for user replay sessions? How long and where is this data stored?
Awesome product,
Thanks!
@imdaeshawn You can set up recordings in Zarget and target to record the sessions/audience based on 17 different parameters (example: Referral URL, Query Parameters, Cookie Value, IP range, etc). You can filter the IP addresses (or range of addresses) of your colleagues/office to exclude the sessions recorded by them. I really recommend you to try signing up for Zarget and explore it.
Currently, you can search sessions in Zarget based on the following parameters:
* Referrer URL
* Landing Page and pages visited
* Location (Country / City)
* Technology (OS / Browser / Device form factor)
* Name / Email ID of the visitor (if passed via Zarget’s API)
In our next releases, we will be focusing more giving segmentation and filters to help users to view and understand the sessions better.
The sessions recorded are currently stored for 6 months and there is no limit on the number of sessions to be viewed per day or month.
@richardjjhayes Thanks Richard. Please give it a try and let me know your thoughts. If you need any help in setting it up, shoot us an email at support@zarget.com.
There's likely 10+ of these on the market. The reality that most people don't see is that there's only a few true analytics that really matter:
1/ Talk to the customer, make it easy for them to speak. Typing fatigue is a very real thing.
2/ Scroll Depth
3/ visitor flow - you may want to catch false visits inside and outside the app or trickiness in navigation through the visitor flow diagrams.
4/ Referral URLs, where did customers come from and how did they convert - this can be used to put a valuation on each and every backlink, and on future sponsored post opportunities.
@datarade Thanks. It's true that there is no a replacement for talking to customers and understand their need. Zarget's Session Recording is a tool to complement that effort. You can have a productive customer development interview based on their past behavior in your app. While many analytics tools give an aggregated behavior of the customers, Session Recording gives you an insight into a specific user or segment of users' journey.
We are working on making this more valuable by integrating with many of our tools, so visitor flow, referral details are all work in process. Follow us @ZargetHQ for more updates.
Thanks again for your detailed comments.
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