Zefi 1.0 - Transform user voice into value

Hi Product Hunt Community! 👋😺 I'm Alex, former Product Manager and now Co-founder and CPO at Zefi.ai. Today, we're thrilled to launch Zefi 1.0! 🔥🔥🔥 Since our last launch, we shifted our focus from an AI copilot and issue-tracking system for product teams to a more focused Voice of Customer (VoC) platform that provides insights from the analysis of multiple customer interaction sources, such as surveys, user interviews, support tickets, reviews, etc. What we do now: Zefi automates analysis across all user conversations, integrating channels from reviews and support tickets to calls, surveys, and user interviews. With real-time insights into customer experience and product trends, Zefi empowers companies to stay ahead of ever-evolving customer expectations. Through native integrations, Zefi centralizes qualitative data and translates it into actionable insights to help companies reduce churn, boost customer satisfaction, and fine-tune their product roadmaps. Our automatic tagging and sentiment analysis feature further streamlines this process, generating insightful reports and charts to save teams countless hours of manual work. 🤖📊 What we don't do anymore: We don't connect anymore with any issue-tracking system and don't allow you to create tickets directly inside Zefi. This doesn't mean that our vision has changed. We still want to provide Customer Experience and Product teams with an all-in-one product platform but we finally understood where to start. After months of hard work, I'm beyond excited to share Zefi 1.0 with you! Huge thanks to our amazing team for making this happen. 🙌 Curious to learn more about how you can harness the power of your customers’ voices? Feel free to reach out with any questions, or head to our website to sign up and schedule a demo. Let’s make today epic! 💫

We have been happy customers of Zefi for almost a year now, can't recommend enough! Great team, quick at adding features and fixing bugs, and amazing product!

Best team ever 🔥🔥

the previous version was already quite good but here you really made a leap forward in centralising the voice of customer. AI applied to user research. Love the impact on proactively decrease churn rate by moving faster. Congrats to the whole team!

Today’s the Day 🚀 I couldn’t be prouder of the team and everything we’ve achieved together. A big shout-out to our early supporters and the Product Hunt community for making this journey so incredible. 💡 We’re just getting started, and we can’t wait to see the impact Zefi AI will make for you and your business! Check out Zefi, explore the insights, and let us know what you think. Here’s to a great launch and an even greater journey ahead! ✨

Everyone I know is talking about Zefi - there must be a reason. They deliver value, deliver features, and deliver an exceptional experience! Great product!

Let's gooo! 🚀

Great product, we've been using it for a while and love it! Congrats for the team and the improvements they've delivered over the last few months!

Kudos to the entire team! 🙌

Great product and great team, I can't wait to use it. Customers feedback is is so fragmented and bring it all under the same umbrella brings massive value!