Zefi helps reduce churn, increase revenue and stay ahead of competition by automating the analysis of all customer feedback - calls, surveys, customer support tickets, reviews, and socials - and providing real-time actionable insights to 10x their products.
The team is hustling and the product (as well as happy clients) speaks for them! If you don't believe me, you should definitely try it - 3 months discount is a bargain to not miss 😎
@foolywk Thanks Brandon! Very happy to have Paragon as key partner in this effort to change the way product and customer success team work with customer feedback. We're unlocking so much hidden conversations by extracting them from CRMs and CS tools :)
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I tried the Beta and was absolutely astonishing! Looking forward to spread it to the whole organization.
A big thanks to the Product Hunt Customer Support team that helped us solve our issues during the launch <3
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That’s super cool! One thing we do that provides a lot of value—but is currently very manual—is classifying and organizing non-converted customer conversations based on their ‘reason for not buying.’
Is that something Zefi could handle? And do you connect to (or have plans to connect to) Freshworks CRM system?
@daniele_from_mapo_tapo Hi Daniele, yes, we connect with Freshdesk and the use case that you mentioned is one of our most traditional ones. It is possible to segment users as you wish and detect the main topics and reasons of that particular segment. Happy to have a deeper chat these days
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Huge congrats to the Zefi team on launching 1.0 today!
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