Alexandros Fokianos

Zefi 1.0 - Transform user voice into value

Zefi helps reduce churn, increase revenue and stay ahead of competition by automating the analysis of all customer feedback - calls, surveys, customer support tickets, reviews, and socials - and providing real-time actionable insights to 10x their products.

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Luna Maggio
The team is fantastic, very helpful and highly skilled!!!
claudio maria irace
🔥🔥🔥🔥
Ivan Xu
Interesting pivot from an issue-tracking system to a VoC platform - seems like a smart move! The automatic tagging and sentiment analysis across different customer touchpoints could be a real time-saver for CX teams. Been struggling with manual customer feedback analysis myself, so this definitely catches my eye. Would love to see how the real-time insights feature works in practice, especially for larger datasets. 🤔 Might give it a shot for our upcoming user research sprint!
Alexandros Fokianos
@_ivan1 let us know if you want to try out the product!
sharmendra vishwakarma
congratulations! would love to test the voice to sentiment analyis and possible recommends to streamline the custome expectations.
Alexandros Fokianos
@sharmendra_vishwakarma happy to give you a demo!
Riccardo Gabrielli
🔥🤖🔥