HeyGen

Free your story.

4.3•66 reviews•

6.1K followers

Free your story.

4.3•66 reviews•

6.1K followers

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HeyGen is an AI-powered video generation platform that makes creating, translating, and personalizing high-quality videos as easy as typing in a doc. With lifelike avatars and intuitive editing tools, we help businesses and individuals effortlessly scale their visual storytelling, reaching global audiences with unmatched speed and authenticity.

HeyGen Reviews

The community submitted 66 reviews to tell us what they like about HeyGen, what HeyGen can do better, and more.

4.3

Based on 66 reviews

Review HeyGen?

Reviewers praise HeyGen for fast, intuitive workflows, realistic avatars, and strong translation/dubbing that helps globalize content. Makers of

MindPal

and

Trupeer

highlight reliability, frequent feature updates, and impactful cost/time savings. Some note standout realism in Avatar IV and smooth Canva integration. Critiques cluster around support responsiveness, opaque moderation and credit policies, plan/feature confusion, occasional lip‑sync issues, slow processing on lower tiers, and pricing. Overall sentiment is positive: powerful for scalable content and localization, provided buyers understand plan limits and best practices for recording, scripting, and lighting.

+63

Summarized with AI

Pros

AI avatars (13)

easy to use (9)

realistic avatars (6)

content creation (5)

multilingual support (4)

custom avatars (3)

cost saving (2)

lip-syncing (2)

video translation (2)

Cons

subscription pricing (8)

customer support (7)

feature availability (4)

video processing time (4)

audio quality (2)

free version limitations (2)

Pros

Cons

Reviews

All Reviews

Most Informative

•1 review

I was definitely skeptical about using "another AI generating tool" when I approached HeyGen. However, being massively interested in the technology - I figured I'd give it a shot anyway. Wow! I elected to go with a custom avatar creation. I expected the result to be similar to the stock stiff, cheesy AI talking avatars you see on other sites. Instead, I was blown away. I created a very short sample clip and sent it around to a few friends to ask about how they thought "my delivery was" in the video I was working on. Not a single one realized it was AI - and even challenged me on it after I told them. The modeling that HeyGen has done is top-notch. The new integration with Canva now makes this a must-have for any team that's actively posting on social media. You can literally create fresh content in seconds - that looks and feels live!

What's great

content creation (5)custom avatars (3)realistic avatars (6)

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2 views2yr ago

•1 review

They are nbot presenting available options under different subscription plans correctly. I first subscribed to your Heygen Creator plan to use video translation with proofread, as it was listed as available under that plan Then, when I wanted to use that function it directed me to upgrade to your business plan, presenting Proofread option as available, so I upgraded. I tried again and now I got an answer that the feature is reserved to Enterprise plan.

What needs improvement

subscription pricing (8)feature availability (4)

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3 views2yr ago

HeyGen

I apologize for any confusion caused. Could you please specify which feature you were hoping to use? This is valuable feedback, especially if our platform has not clearly stated the features supported by each plan.

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2yr ago

•1 review

We just love HeyGen, we have an autistic child that sometimes will close off and not talk for long periods, but now using the HeyGen Avatar generator, even when he is being silent, He will create these Amazing Videos with your app that allow Him to Speak as His Avatar when he is inside of his silent times! Thank you HeyGen, for giving us a very Amazing, Easy and Artful way for @Makai2009 to communicate.! That Part Right There!!!

What's great

easy to use (9)AI avatars (13)

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3 views2yr ago

•7 reviews

Heygen is a fantastic tool, in my case personally especially for its dubbing feature that helps us create accessible content in multiple languages while keeping everything natural. The ability to seamlessly translate and voiceover content is a game changer for reaching a global audience. Plus, the AI avatars are incredibly fun – they add a creative twist that even makes Zoom calls more engaging. Overall, Heygen is a versatile and innovative solution that I highly recommend for anyone looking to make their content more accessible and interactive.

What's great

AI avatars (13)multilingual support (4)dubbing feature (1)

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2 views1yr ago

•1 review

For me, they are scammers. If I could, I would give a 0 star rating... Look, this was the situation: First of all, I canceled my subscription inside the platform last month and they charged me again anyway, but it doesn't stop there. Into my account history I have paid for 4 months for a 15 minute credit. Actually, 3 monthly payments paid, with the exception of this one (march 2024) now that I'm asking for cancellation and refund. By my calculations (and by the calculation of anyone who knows how to add), this is the equivalent of 45 minutes of credits for video generation. My total video generation history was exactly 9 credits, equivalent to 9 minutes. Where the hell did the other 36 minutes go? Totally scammers

What needs improvement

subscription pricing (8)

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3 views2yr ago

HeyGen

I apologize for any inconvenience caused. There may have been some misunderstandings, and I would like to help resolve them. Could you please provide your HeyGen email address? This will allow me to forward your concerns to our team for priority assistance. If you prefer not to leave it here, feel free to email us directly at support@heygen.com.

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2yr ago

•1 review

Reviews saying that Heygen doesn't have great support are lies, I use Heygen almost daily and am testing their new technology and support is very active, emails are always within a few hours. They have ample resources to teach you their platform and how to do things. The quality of the software is excellent and the service it provides saves time and money with their avatars, they are constantly updating and doing webinars explaining the updates.

What's great

AI avatars (13)cost saving (2)

What needs improvement

customer support (7)

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2 views1yr ago

•1 review

I'm really excited to use the new Canva features and HeyGen possibilities but the integration moves some parts of the design to another level. The funny thing is that the level looks super professional but the effort is close to null. No pro software learning, no experience, no group of people to help, just sit, type, import, move a little left and a little right and you're good to go.

What's great

easy to use (9)content creation (5)

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2 views2yr ago

•4 reviews

I see a lot of commenters here talking about YouTube and Yandex Browser doing similar solutions, but I want to emphasize that HeyGen is available for personal use! And for me, as a marketer, it means that I can easily translate my clients' video content and use it on different platforms, not only YouTube. I love it! Amazing job. Keep on going!

What's great

video translation (2)

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2 views2yr ago

•5 reviews

A great product, their service has greatly saved our company's costs. We are also satisfied with the quality of the generated video, especially in terms of editing, which is almost the same as what we did manually before, and even some features have brought new highlights to our video.

What's great

video editing (1)video quality (1)cost saving (2)

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2 views1yr ago

•1 review

This tool is perfect for anyone who wants to create a more personalized experience for their customers. I'm using my avatar in my chatbot, which has helped to humanize the experience and build trust with my customers.

What's great

AI avatars (13)custom avatars (3)

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2 views3yr ago

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