MailTag

A email tool that helps you make more sales, in less time

9 followers

A email tool that helps you make more sales, in less time

9 followers

Visit website

Your all-in-one Gmail browser extension for email tracking, scheduling, and auto follow-up.

Launch tags:Web App•Chrome Extensions•Email

Launch Team

Figr AI: UX Agent for Product Teams — Learns your product. Thinks through UX

Learns your product. Thinks through UX

Promoted

Anythings

Nice product @aedson98 Quick question though, how do you compare yourself with Mailtrack for example who also offer free unlimited tracking and free watermark removable such as you?

Report

8yr ago

Thank you very much, @stephanejuban! And great question, I'm glad you asked. Unlike Mailtrack, MailTag is the only email tracking tool in the Chrome extension store that provides you with: - Free push notifications when your emails have been read (and free link-click push notifications) - Free link-click tracking - Free full email open history - Free kick-ass dashboard (which shows you neat things like unread emails and your average open-rates). - Free 24/7 email support - Free live-chat support - We offer an all-in-one premium package called PRO, which is purchasable with a monthly subscription (just $3.15 a month, billed annually). Compare this to Mailtrack, which charges $60.00+ a year and refuses to offer monthly billing plans. - And, in addition to all of the above benefits, our dashboard allows you to track your email open-rates, link-click rates, and other relevant data with easy to understand graphs (Mailtrack has no such features). MailTag: https://gyazo.com/cf68201e641b96... Mailtrack: (No graph available, as they charge you to access their dashboard). But the best part about all of the above is that the best is yet to come (be sure to follow our company on Twitter for all the latest and greatest - https://twitter.com/MailTagio Also, compatibility for all major browsers and email clients is coming soon. :)

Report

8yr ago

Anythings

@aedson98 Nice thanks for the summary 🤗 I might switch then when the compatibility with Google Inbox is out... Also, I can't say that Mailtrack support is fantastic, I once asked to try the "team plan" for free for one month before purchasing it for us but they never answered. I guess we are too small to be considered as true client... but they have a good Google Inbox integration, so I'm still using it... but the Free plan... ✌️

Report

8yr ago

@stephanejuban Happy to help. :) Yes, I've heard Mailtrack support is slow. MailTag guarantees a response within 24 hours, 7 days a week (365 days a year). I think we'll "win you over" with our upcoming MailTag V2 update. Be sure to follow us on Twitter for the details so you don't miss anything. :) - https://twitter.com/MailTagio

Report

8yr ago

Anythings

@aedson98 When should we expect this ? 1 month ? 6 months ? 1 year ? :)

Report

8yr ago

@stephanejuban Can't give an exact date at the moment, but I can assure you that an illegal amount of Redbull is being consumed by our team to get this to you as soon as humanly possible. But definitely not more than 30-60 days. :)

Report

8yr ago

NEVER BUY MAILTAG! NEVER GIVE YOUR CREDIT CARD INFO TO MAILTAG!!

Below are reasons and my poor story:

1) In their dashboard, there is nowhere to delete your credit card, nowhere to cancel subscription. I was their customer in the past years, now I want to stop and remove my card. But I can't remove my card from their payment system. I failed..Now they charge year by year. Just like thief,steel money from your pocket forever!!!

2) When you ask their help to remove the credit card information. They never reply you!

I tried to email them, chat with them for more than 1 month. Until now, no single reply from them. And they keep steal money from my card in December 2018.

The emails list I contacted in the past 1 month is listed below:

alex@mailtag.io(their CEO)

alexe@mailtag.io (their CEO)

3) Except me, other people also met same problems

"Rony Kamenetsky"

"Valerie Smith"

"Devin Zhang"

"Felix Josemon" etc.

They all endure the same nightmare as well ! Please check those negative comments in the Google chrome web store of mailtag. you will discover the truth.You will find that they failed to cancel when they want to.

Finally,

NEVER BUY MAILTAG!

NEVER GIVE YOUR CREDIT CARD INFO TO MAILTAG!!

BE AWAY FROM MAILTAG PAID PLAN!

Pros:

the dashboard is good looking

Cons:

there is nowhere to delete your credit card, nowhere to cancel subscription.they never reply you if you want to stop subscription payment

Report

7yr ago

I have recently faced a similar situation! I was charged for a yearly subscription when I inadvertently clicked on a button in their portal. They do not confirm or display the pricing to the user and directly debit from the credit card! And now I am not hearing anything back from them despite repeatedly emailing their support team. All this despite them claiming a full refund guarantee within 24 hours on their website. This is a FALSE claim. @aedson98. @rrhoover can such websites not be penalized in some way and held accountable to their users.

Report

7yr ago

MailTag

Maker

Hi @karen_yang1 We acquired MailTag 2 weeks ago and we are reaching out to all users to make sure they've been given a voice regarding any issues they've had. The technical issues have all been resolved, the product is back in working order and we are replying to customer inquiries around the clock. Please let me know if I can be of assistance to you. Ben ben@mailtag.io

Report

6yr ago

MailTag

Maker

Hi @viranchi_shah1 We acquired MailTag 2 weeks ago and we are reaching out to all users to make sure they've been given a voice regarding any issues they've had. Please let me know if I can be of assistance to you. Ben

Report

6yr ago

Love this tool! It comes with support with Firefox Quantum out of the box. Any clue if this works with Inbox by Google?

Report

8yr ago

@arunsathiya Google Inbox coming soon. :)

Report

8yr ago

@aedson98 Good to hear that!

Report

8yr ago

Cyber Monday Linkbox

Hey @aedson98 , Thank you for making this tool. Before this tool, I was using ContextSmith Free Tracker and that was indeed very effective. But when I read that here at @mailtag, there are so many extra features and all for free, I quickly started using it. But soon I noticed few things. You still put 'MailTag Watermark' in each email as opposed to what was said in the PH copy. It's just that there is an option to delete it. In fact, this is one of your main 'Pro' plan feature. This is a big turn off and let me feel that saying 'WaterMark free copy' is kind of misleading. :( Also, you didn't talk about 'MailTag Ads' here. What is that? I don't know anything like this in MailTrack or ContextSmith Email Tracker. Will there be Ads under our emails? Please help me understand this. PS: I indeed liked all these features but when I see so much of 'Free' stuff. It gives a subconscious warning to check things more consciousely. :) Regards,

Report

8yr ago

Hi @niteshmanav, thank you so much for your detailed message. To address your questions: To clarify: The "ad" is the MailTag watermark. Additionally, the MailTag watermark is removable to all members utilizing our free plan. To remove the watermark, simply hover your mouse over the "remove" button. GIF instructions: https://gyazo.com/09e6e3b5ab5f19... Members on our free plan can tag their emails with MailTag, track reopens, receive push notification alerts when their emails have been opened, track link-clicks, and access all other features members of our PRO plan can access. (The only difference between our PRO plan and free plan is that the watermark is removed by default for members on our PRO plan). Regarding your last point, we're not focused on monetization right now, so that's why we're giving away most of our product features for free. Best, Alex

Report

8yr ago

I am a FULL year prepaid subscriber. The productt stopped working just after he closed a funding drive. Vendor ignores all support requests. Vendor ignores all refund requests. . No longer functional B. NO response to support requests C. Vendor does NOT respond to refund requests on his BROKEN product. D. Does NOT respond to inquiries.

Pros:

When it worked, it was a GREAT product. So GREAT, I subscribed to the FULL PAID version

Cons:

Product in not functional and vendor is unresponsive.

Report

7yr ago

MailTag

Maker

Hi @xzr1tv - how has your experience been since we connected last week?

Report

6yr ago

@xzr1tv @ben_cohen Since the change in ownership, this appears to be a great product again. Does what it is supposed to do and does it well. Thanks Ben, for acquiring the product and "righting the ship"!!

Report

6yr ago

MailTag

Maker

@xzr1tv @joe_gill we are so happy to hear this!

Report

6yr ago

I don't know how this got this much negative reviews, but I'll tell you my experience. I have been using MailTag.io for more than two months now, and I am pretty much satisfied with its performance. Unlike other email trackers, this one didn't slow down my gmail, and that is something that made me stick to it. It comes with email scheduling, email tracking and automatic pings, and that has made my job a lot easier. They show a notification whenever an email is opened, and I've segmented the email addresses based on the activity - like time of opening, location, etc. Now I schedule emails so that they are sent when the subscribers are most likely to read my emails. Doing this has increased my email open rate by some 17%, which in turn has increased the sales. No downsides so far. Good customer support, affordable pricing and works well. But yeah, it is limited to chrome and desktops.

Report

6yr ago

Hampton

@naseef_p Thanks Naseef. It's been a crazy 2 months since we took over, but as you can see, the product is kicking ass again, and customer service is back to 24/7. Thank you for sticking with us!

Report

6yr ago

I use to love this product, but like others are saying it went into a state of total disrepair. I was at my wits end, but recently got a response from the new owner Ben (ben@mailtag.io). He admitted that he was working day and night to fix all the problems and assured me things would be great moving forward. Super refreshing to hear that since he probably has thousands of emails to deal with. He even asked how he could specifically help with my own personal billing problems. I'm gonna hang in there and give him a shot. Pros: • When it works, MailTag was invaluable to my business. • New owner shows promise to fix problems and enhance the product. • Professional design Cons: • History of issues with old owner

Report

6yr ago

MailTag

Maker

Thanks for the vote of confidence Josh! We're thrilled to have you with us 😎

Report

6yr ago

1 2 3

•••

NEVER BUY MAILTAG! NEVER GIVE YOUR CREDIT CARD INFO TO MAILTAG!!

Below are reasons and my poor story:

2) When you ask their help to remove the credit card information. They never reply you!

I tried to email them, chat with them for more than 1 month. Until now, no single reply from them. And they keep steal money from my card in December 2018.

The emails list I contacted in the past 1 month is listed below:

alex@mailtag.io(their CEO)

alexe@mailtag.io (their CEO)

3) Except me, other people also met same problems