Moveo.AI

Personalized AI virtual agents trained on your data

4.9•9 reviews•

684 followers

Personalized AI virtual agents trained on your data

4.9•9 reviews•

684 followers

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Customer support tools

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Automation tools

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AI Chatbots

Create an AI agent using state-of-the-art NLP, Generative AI and in-house, enterprise-level LLMs. Upload your past chatlogs, knowledge base, website & documents and effortlessly automate over 70% of your customer support operations and processes.

Moveo.AI Reviews

The community submitted 9 reviews to tell us what they like about Moveo.AI, what Moveo.AI can do better, and more.

4.9

Based on 9 reviews

Review Moveo.AI?

Reviews praise Moveo.AI’s responsive team, intuitive setup, and strong handling of complex, multilingual support—not just basic FAQs. Users highlight fast onboarding, flexible integrations, and analytics that help optimize operations, with several noting measurable gains (e.g., higher CSAT and ROI). Constructive feedback asks for clearer pricing, simpler getting-started guidance, and more mobile-friendly analytics. A competitor founder commends Moveo’s maturity and in-house ML approach beyond VectorDB+GPT-style chatbots. Enthusiasts also applaud its hybrid method—blending learnings from past logs with editable flows—to reduce escalations while continuously improving.

Summarized with AI

Pros

AI-powered automation (3)

1-month free trial (2)

generative AI (2)

Pros

Cons

Reviews

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Founder Reviews (3)

Other Reviews (6)

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•1 review

I've seen Moveo in action and it's leaps and bounds ahead of similar "AI agents." I've used so much AI that all it does is give a tree of options and send you to a live agent. Whereas you guys have figured out a way to truly handle customers with minimal human intervention. It's a very sophisticated approach that can add tons of value to a company. And I really like how you keep learning from the live agents to get better and better. I'd describe Moveo as hiring a junior support person who learns really fast to effectively clone your best agents.

What's great

AI-powered automation (3)effective customer support (1)

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1 view2yr ago

Moveo.AI

Thank you Konstantinos! There is so much noise out there, we're taking the bet of "seeing is believing". Taking advantage of data a company already has and converting them into smart auto-improving AI agents is what Moveo is about! Thanks for your support!

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2yr ago

•1 review

Hey Môceo team, I would like to congradulate you for your product and give you my feedback as a technology enthousiast. Starting with the positives, I like the clean and tight environment of Môveo AI, the chat tab with special cases and I find the 1month trial a very nice gesture from you and enough time for someone to experiment and try it out. Moving on, I also liked the videos explaining every tab, but I found them difficult to follow due to jargon. Also you see them not from the beginning, so in the beginning I feld a bit lost. So a feedback from a non expert is maybe put a video with the sign up and setting up process in the early beginning and also a simple solved example to help non experts to start with. I am sure this would help management and sales to understand better what this tool could do. Also on that thought I believe that the analytics are nice to also be accessed on their own in a phone environment. Again I am saying this having management in mind. Also, I have a question: How (and how fast) is a topic recognized as special case and is redirected to a private chat?

What's great

excellent UI/UX (1)1-month free trial (2)

What needs improvement

difficult video tutorials (1)

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2 views2yr ago

Moveo.AI

Thank you for your feedback and congratulations! 🎉 We appreciate your insights, and they are incredibly valuable in helping us improve the Môveo AI experience. We're glad to hear you liked the clean and organized environment, as well as the 1-month trial. Your suggestion about video tutorials and providing a simpler example at the start is great. We'll work on making our onboarding process more user-friendly and inclusive for those who may not be experts in the field. To answer your question about special cases, the recognition and redirection process can happen very fast. All you need to do would be to go to the brain and "Start from a description". Then simply explain how the process works in English: "When a user wants to talk to a human agent then ask for his first and last name. Then ask him to be patient and handover the conversation to a support agent." Your feedback is invaluable to us, and we appreciate your input as we work to enhance Môveo AI. If you have more questions or suggestions in the future, please don't hesitate to reach out!

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2yr ago

•181 reviews

Congrats on the launch!!!!!! It’s impressive to see a platform leveraging generative AI and advanced NLP algorithms to automate a wide range of customer interactions, not just the typical FAQs, but also tasks like scheduling, all while understanding/processing in multiple languages. The seamless integration with various communication channels and the analytics dashboard are neat features that are likely to enrich user experience and (optimally) decision-making. I’m curious, what are the future plans for Moveo.AI in terms of expanding its capabilities and integrations? Ie: What are the biggest hurdles on the roadmap. (If you're strictly focusing on the launch and the legwork that it took to get here, that would be a reasonable answer as well haha)

What's great

seamless integration (1)multilingual support (1)generative AI (2)analytics dashboard (1)advanced NLP algorithms (1)

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1 view2yr ago

•50 reviews

Hello! You have a great product that you're showing us today. Good luck and congratulations. I have a few notes: 1. Your pricing plan is a bit complex. I don't understand how much I can use and what it's for. There are many options and the flexibility doesn't seem very good for a SaaS. 2. Are you using the ChatGPT + vectorDB approach? 3. What is your main market focus? Is it mostly SaaS, e-commerce, EdTech or others? Thank you!

What needs improvement

complex pricing (1)

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2yr ago

Moveo.AI

Hi Philipp thanks for your feedback: (1) We tried to base our pricing mostly on usage but definitely your comment helps and pushes us to keep things simple (2) Its a little more complex than the vanilla "ChatGPT+vector search" to ensure no hallucinations, good scaling etc. (3) We have been mostly focusing on costumer support across many verticals such as Ecommerce, gaming, fintech etc.

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2yr ago

•1 review

Super excited to see Môveo launch! 🎉 The approach of leveraging existing logs and combining modern AI techniques with more transparent and editable generated scripts is a good one. LLMs may be eating the world, but there are lots of use cases that are not suitable for fully generated responses, and I expect to see more of the hybrid approach we see here.

What's great

generative AI (2)personalized AI virtual agents (1)

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2yr ago

Moveo.AI

Thanks for the support Jeff! 🙌 We're excited too. Your insight about the value of combining AI techniques with editable scripts is spot on. We aim to strike that balance effectively. If you have any specific use cases or ideas to share, please do! 🚀

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2yr ago

•1 review

Started talking to the Moveo AI team early on and they were great at walking us through all the stages of the process, gave us demos and really took our input and needs into consideration

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2yr ago

Moveo.AI

Thank you Leandro, it's great working with you :)

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2yr ago