Seven24 captures real feedback and turns it into actionable tasks π.
Step 1: Create a workspace with your personalized feedback collection page.
Step 2: Our AI analyzes feedback and delivers tasks sorted by importance, with a percentage ratio to you.
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Seven24.ai seems like a really innovative tool for turning feedback into actionable tasks! I love the concept of capturing feedback in real-time and having AI sort it by importanceβthis could save so much time for teams. Iβm curious, though, how customizable is the task prioritization? For example, can it adapt to different business models or specific criteria like urgency or customer impact? Also, how does the AI handle more nuanced feedback that might not be as straightforward? Excited to see where this goes!
@taras_gopko1 Thank you so much for the kind words, Taras π€π€π€!
During the onboarding process, we ask users to describe their business to ensure the feedback is relevant.
This includes details like your specific business model and any particular angles you want the LLM to consider when processing feedback.
Weβre also working on a new feature that will allow you to regenerate tasks with additional context if something doesnβt seem right (e.g., if a task for particular feedback isnβt accurate).
This way, the LLM can refine the output even more with the extra details you provide!
P.S. Weβd love to hear your feedback after you give it a try! ππ
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Great work! How does your AI determine the importance of tasksβdoes it prioritize based on user sentiment or something else?
@pearsonang73080 Thanks for the great question, Angie! π₯ π₯ π₯
AI processes the feedback, and based on the volume of aggregated feedback under 1 task, it prioritizes the most important task.
Essentially, itβs your customers who prioritize the tasksβour AI just helps you understand it!
For example, if you have 100 pieces of feedback and 50 of them are about a specific feature your product is lacking, that feedback will be aggregated into one task with a 50% priority out of 100%.
Feedback under the same task is divided by all feedback within that topic, resulting in an associated importance percentage π€.
Let me know if you have any other questions β I'd love to chat more!
And thanks again for your support π«Ά!
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@dmytro_khlopkov Thanks for answering my question! Sounds like a really well thought through approach. I've recommended this to our product team :)
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Congratulations on launching Seven24, Dima and team! π The tool sounds incredibly powerful for turning real-time feedback into actionable insights.
How does Seven24βs AI prioritize and sort feedback into actionable tasks? Are there specific criteria or metrics that it uses to determine the importance and urgency of each task?
@lemuel_albotra1 Thank you very much, Lemuel π!
Great questions β AI processes the feedback, and based on the volume of aggregated feedback under 1 task, it prioritizes the most important task.
Essentially, itβs your customers who prioritize the tasks β our AI just helps you understand it!
For example, if you have 100 pieces of feedback and 50 of them are about a specific feature your product is lacking, that feedback will be aggregated into one task with a 50% priority out of 100%.
Feedback under the same task is divided by all feedback within that topic, resulting in an associated importance percentage π€.
Please let me know if you have any other questions! Would love to chat more:D
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