Reviewers are overwhelmingly negative on Visible, describing unreliable service, dropped calls, weak or missing data, and coverage that often feels worse than expected even for former Verizon users in the same places. The other repeated complaint is support: chat-only help, long waits, scripted or looping responses, and slow or failed resolution for billing, cancellations, ports, SIM or eSIM setup, refunds, and device locks. A few users say coverage is excellent in their area, but most reviews frame Visible as cheap upfront and costly in time, stress, and service problems.
Have had my number locked up in t he porting process for 2 weeks even after I have asked them 5 times to cancel so that I could switch to another provider, do not do business with this company
Pros:None, terrible company
Cons:*Bought phone from their list, told not compatible *Poor customer support, no phone number to call
This company has the worst supporti I have ever encountered. They pretend like they know what they are doing but give you the same bullshit line that everything will be fixed in 24-48 hours, three weeks later I’ll still dealing with their lies.
Pros:Be an evil way to screw over an enemy, just recommend it to them.
Cons:Calls drop constantly and if you try to port your number out they will cancel your number so it no longer exists and keep your account open.
There is no phone number to contact customer support, and you will spend hours waiting for responses from their chat services.
Pros:It’s cheap
Cons:Terrible customer service. Terrible service. I’ve had no service in three weeks.
Wireframe Components Kit
Visible
Wireframe Components Kit