Visible

The future of phone service.

1.1•30 reviews•

21 followers

The future of phone service.

1.1•30 reviews•

21 followers

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Visible is the future of phone service with no stores, no annual contracts, and no foot-long bills.

Launch tags:iOS•Tech

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Here in Italy with Wind I pay 7euros montly for 15GB cap LTE (4G) and unlimited call. And I can use my calls/GB all over EU zone without fees

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8yr ago

Maybe too soon to tell, but no cons that I think of. I'm just a human who needs a phone that makes calls and unlimited data for work connectivity, hotspot, slack chat, email, ya know.. work stuff.

Pros:

Insanely simple process. Porting was instant. Sim card arrived in 1 day.

Cons:

None

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7yr ago

I have been trying to get service for seven weeks and it has been nothing but trouble. I have waited on char four hours or more several times. The only answer I get is “We will refer this to a specialist and it will be fixed in 24-48 hours.

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7yr ago

Data is comically slow. You get NO guaranteed high speed data. You will only get high speed data if the Verizon towers are not busy, but they are busy 90% of the time.

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7yr ago

I wish this company was invisible Signed up for their notifications when they'd add support for my phone. Got the email saying they were ready for me. Everything went through with their IMEI checker and got my SIM card ordered. Fine. Pop the SIM card in and it won't activate. Support has me do all sorts of weird stuff, only to end up telling me "woops, we don't support your phone after all". Big hassle to reactivate my old service and port my number back. I guess I should be thankful that I'm dodging a bullet by not moving forward with this hot mess.

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7yr ago

It took over a week to try to port my number and the sim card wouldn't work after every conceivable test that we tried. Their customer service sucks and they need to get their act together.

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7yr ago

I recommended this cellular carrier because I am using it (and they gave a promotional discount for joining. I have had some issues, but NOTHING COMPARED WITH my spouse. For 2 weeks he waited for tech support to get his cellular data working. Finally, he just gave up. Went to Verizon (who does not own Visible, they just lease the network to Visible). His phone was locked up for data useage, so he just bought another phone! We got nothing working except phone service ... for more than 2 weeks. Visible is a Very New company and they haven't gotten it together yet. New phone cost with trade in: $600. Well, we really saved money haven't we!

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7yr ago

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1.1

Based on 30 reviews

Review Visible?

Reviewers are overwhelmingly negative about Visible, describing unreliable service and a support system that often makes problems worse. The most common complaints are dropped calls, missing texts, weak or inconsistent data, app and account glitches, and long chat-only support loops with little resolution. Several users also report trouble with trials, cancellations, refunds, number transfers, and locked devices. A few people say coverage can be strong and Verizon-like in the right area, but even they note location matters; most say the low price does not make up for the hassle.

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Visible

The future of phone service.

The future of phone service.

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