Built for service, marketing, and product leaders, Botsheets automatically turns unstructured chat data into structured data you can use to discover opportunities to grow and improve your business. It takes 2 minutes to set up and begins working immediately.
Hey everyone π I'm Josh, Cofounder of Botsheets. It's great to be back on PH with a new product!
Botsheets automatically turns unstructured conversational data into structured data you can use to improve and grow your business. Whether you're automating responses with a chatbot, or you just chat live with customers, Botsheets works in both scenarios.
Every business uses spreadsheets, so weβre using Google Sheets as an interface to not only store data, but you prompt AI for the data that you want just by adding column headers. You can use natural language, in any language, or use our suggested prompts. It literally takes 2 minutes to set up and you can benefit immediately.
Here are four high value use-cases for this product, but I'm literally discovering new column prompts on a daily basis thanks to the power of GPT.
1. Customer Support - An order number might be embedded inside a longer message from a frustrated customer, but with Botsheets you'll instantly get rows of customers and a column filled with order numbers.
2. Lead Generation - User says: "I'm looking for a 2 bedroom apartment in San Fran near public transportation for the summer." With Botsheets, the desired number of bedrooms, desired location, desired property features, and the time period can all be extracted and stored in columns instantly.
3.Summarization - Instead of manually scanning through chat transcript to get some context, just add "Summary" as column header and Botsheets will summarize the entire conversation in a single cell.
4. Sentiment Analysis - Just add "Sentiment" as a column header and get a real-time sentiment on all of your customers (positive, negative, or mixed). That can help prioritize your response and because the data lives in Google Sheets it's easy to analyze sentiment on an aggregate level by feeding that data to charts/graphs.
Botsheets has a Free Forever plan and paid plans scale based on messaging volumes. Appreciate your feedback, and of course the team for shipping this product! πππ
Botsheets is simply amazing. And both Michael and Josh are truly bringing solid solutions to the business ecosystem.
I know Josh and his work with another AI product (Janis) and he's definitely the guy to follow that really understands the advantages of AI applied to businesses and marketing. Without a doubt, this new addition to the Botsheets ecosystem will be well implemented and will bring a new level of performance to all of us.
So, I'm really excited to try this new feature. And to everyone considering on using Botsheets, just do it, you will never regret it. Best vibes from Mexico!
@matcha_anil Thanks GPT-4, although in testing GPT 3.5 is more than capable.
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Congrats on the launch!
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Congrats on this launch! π
This could be a game changer for customer service teams.
Imagine being able to quickly analyze chat logs and identify common issues or opportunities for improvement. π€
Worth checking out!
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