Built for service, marketing, and product leaders, Botsheets automatically turns unstructured chat data into structured data you can use to discover opportunities to grow and improve your business. It takes 2 minutes to set up and begins working immediately.
As a marketing professional, I'm always on the lookout for innovative tools that can help me improve my business's performance. Botsheets seems like a promising solution, as it promises to transform unstructured chat data into actionable insights. I'm definitely keen to give it a try and see how it can help me grow my business.
Congrats on the launch! In my case, as a Product Manager, I usually get a lot `issue` tickets raised by customers with many replies already from involved stakeholders. To really understand the problem, I have to read all those replied on the ticket before I can come up with viable solution. Do you think the approach you are doing with Chatbot, can be replicated to the use case I mentioned? Thanks for sharing and good luck!
Congrats on the launch of Botsheets AI Writer! It's fascinating to see how AI is changing the way we create content. I'm interested in learning more about the capabilities of Botsheets. How does the AI Writer handle specific industry terminology or jargon?
@mashaplotkina_quinky Thanks! Great question It handles industry specific and brand names surprisingly well from our testing
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Hey @joshbarkin thanks for sharing this. Love the idea and use cases shared and think it could be really effective. I had a question knowing how important real-time actions are in customer support but couldn't find out on the website.
- How often does the pipeline refresh from chat to sheet? Instantly or is there only a few updates daily?
@sandiforward Thanks and appreciate the note. It's real time. It takes up to 10 seconds typically though. It's kind of neat if you're tracking sentiment, and watch the sentiment change in real time as the conversation unfolds.
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@joshbarkin thanks Josh, yes and for smaller companies a lot cheaper than setting up social monitoring/listening SaaS that costs a fortune.
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