Shopping Assistant powered by ChatGPT for e-commerce brands
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Kevin William David

Chatscout - Shopping assistant powered by ChatGPT for e-commerce brands

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Zevi’s Shopping assistant is built on top of our neural search engine and OpenAi for brands to deliver personalized and engaging experiences to their customers. It helps customers find what they are looking for while also giving a unique voice to the brand.

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Shivam Kant
Congrats on the launch Shyam & Anshul! Chatscout looks really cool!
Shyam Nallasenapathy
Maker
@shivamkant Thanks a lot Shivam. This is a pain point we've felt, solved for and hope to now have landed on the solution that will solve it for good :)
Anshul Basia
Maker
@shivamkant Appreciate it. Thanks a lot. Would love for you to check us out on our clients as well.
Gautham Ramakrishnan
Hey @shyam_nallasenapathy and Zevi team, congrats on the product hunt launch! Loving the product use case and the challenges it's solving for already! But curious to know how Chatscout fits into the E-commerce Sales funnel and how it fares against other product recommendation solutions. Planning to recommend the Chatscout to a bunch of E-com founders, that's why! :)
Anshul Basia
Maker
@gautham_ramakrishnan1 Thanks a lot for the feedback and support. Think of it as a conversational agent replacing search itself on your store which would engage with customers and recommend them products incorporating relevance and maximising the revenue for the store at the same time.
Shyam Nallasenapathy
Maker
Hey @gautham_ramakrishnan1, With Chatscout we hope to open a new channel for customers within the store to shop for. Our early read with our beta users love using the assistant in many ways. Recommendations etc will also be built within the same solution to ensure we give a great experience for the end users.
⛰️ Amyth
Looks promising, Kiran. Kudos on the launch. 🙌 Cheers to the Makers
Anshul Basia
Maker
@amyth_banerjee1 Thanks a ton.
Kiran
Maker
@amyth_banerjee1 thank you so much for the support
Nick Vas
Congratulations on the launch of Chatscout! It sounds like a great tool for improving the online shopping experience. I'm curious to know more about the neural search engine you mentioned. How does it work?
Shyam Nallasenapathy
Maker
hey @cata , Glad you asked. The neural search is our own in house engine that comes pre trained for all verticals and gets tuned based on the catalog uploaded. It can understand context, search with incomplete queries and ensure the right products are surfaced. We've built layers between our search and openAi to ensure the models can communicate in a efficient manner and deliver a fresh experience for shopping.
Dzianis Yatsenka
Hello! Congratulations on the launch! Is it possible to use Chatscout for companies who sell digital products? Or only for companies selling physical goods?
Shyam Nallasenapathy
Maker
@dzianis_yatsenka Hi Dzianis, You can use it for digital goods as well. The engine is set up in a way to learn from your catalog and train itself accordingly. Hope this helps.
Dzianis Yatsenka
@shyam_nallasenapathy Thanks! You do solve really important problem!
Kanstantsin Slipchanka
Cool assistant. I will definitely use. Thanks guys for the launch.
Shyam Nallasenapathy
Maker
@kanstantsin_slipchanka Thanks a lot Kanstantsin. Hope you like it :)
aditya bohra
This looks very interesting!
Shyam Nallasenapathy
Maker
@aditya_bohra Thanks a lot Aditya. Hope you like it for all your e-commerce needs.
Anshul Basia
Maker
@aditya_bohra Thank you so much. :)
Rana Phool
Congratulate on your Launch.
Shyam Nallasenapathy
Maker
@rana_phool Thanks a lot Rana. Hope you have a great experience using it :)
Anshul Basia
Maker
@rana_phool Thanks a ton.
Praveen Mishra
Hey. Congratulations on the launch. I'm curious how ChatScout can manage situations where a customer asks for a product that is out of stock or no longer available. Do we have an option for redirection in the chat?
Shyam Nallasenapathy
Maker
Hey @praveen_mishra6 , Yes this is a default setting available in our dashboard. When a product is OOS it will directly get de boosted on our surfacing algorithm until unless specified. We plan to improve on this more by having a connection with the CRM agents to remind people when the product is back in stock.
Alexey Yurkevich
Hi, congrats on the launch! Do you plan to make other integrations with e-commerce platforms besides Shopify?
Shyam Nallasenapathy
Maker
@alexey_yurkevich Hi Alexey, You can plug and play our search in all platforms with our developer documentation even now. (P.S - We've built the frontend code as well so making it live will a breeze for you). The idea is to extend the tool into all possible e-commerce platforms as well post this launch.
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