Hugo - The AI Agent that doesn't charge 1$ per support ticket
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Hugo is an AI agent built to offload companies from repetitive support queries. It resolves conversations and automates tasks end-to-end, safely. Built by the team behind Crisp, Hugo brings production-grade AI support to any business, without fragile workflows or per-resolution fees.
Replies
Crisp
@bahaeddin_recovery Thanks! We have a pay-as-you-go credits system that lets you set whatever monthly limit you want. AI will stop in case the limit is reached. No bad surprises, you're in control :)
Swipe Files
Love the headline! "The AI Agent that doesn't charge 1$ per support ticket" 🤣 👏
Crisp
@corey_haines Thanks, if you know you know 👀
Simply amazed how easy it was to set up Hugo and to get concrete benefits.
The playground is insane and allow us to get an exact idea of of how it will behave.
Hugo can understand, reply and take actions end to end.
Pure value.
Kudos Crisp team :)
@romain_thomas2 Yeah, and the best is yet to come! Kudoz to you too Romain, you nailed that beta phase: sharing feedback, finding bugs, spreading out the words. You're also part of that success.
Jimo
Congrats on the launch! The product is amazing.
Crisp
@tmoussafer Thank you very much Thomas :)
@tmoussafer Thanks Thomas feel free to come to chat and fine tune everything with us, Hugo and the team will be waiting 💙
RightNow AI
This is refreshing
@osama_jaber1 Thank you!
I've been working on this release for the past few months with an amazing team and we are so excited to share what we've built! Seeing it live and watching customers using it is very rewarding ☺️
@pierre_gd Congrats for the amazing work you've done Pierre!
minimalist phone: creating folders
Guys, you are evolving pretty fast. I use Crisp myself and have to say, that it has all features that I need for effective customer relationship management :)
@busmark_w_nika this one was not easy to be honest, because we had to rebuild our entire stack from scratch. Thank you for supporting us and hopefully Hugo will help you improve your customer support experience
Crisp
@busmark_w_nika Thank you Nika :)
@busmark_w_nika I agree I only been at Crisp for 2 years and so much has changed! Nika fee free to hop into chat and fine tune your Hugo set up with us we will be delighted to help 💙
I've been using Crisp for 3 years with ProntoHQ (I'm the founder). Hugo was game changer for me ! I won 1 to 2 hours a day :)
@nico_to_market Thank you! We're happy to hear that Hugo's saving you some hours!
Reachfluencer
Ooh, shiny new product! Love what you’ve built here — shipping is hard, and you nailed it. Rooting for you! 🚀
@thomas_l1 Thank you Thomas, can't wait to hear about your feedback regarding the product and the impact if has on your company!
@thomas_l1 Thanks Thomas!
Feel free to come to chat and fine tune everything with us, Hugo and the team will be waiting and ready to tailor an approach to your business ✨ 💙
Twittr Gems
Haha really clever positioning with the AI agent that doesn't charge $1 per support ticket narrative
Crisp
@shubhagrawal26 If you know you know 👀 More than a positioning, fair pricing has always been at the core of Crisp since day one
Crisp
@shubhagrawal26 😁