Hugo - The AI Agent that doesn't charge 1$ per support ticket
by•
Hugo is an AI agent built to offload companies from repetitive support queries. It resolves conversations and automates tasks end-to-end, safely. Built by the team behind Crisp, Hugo brings production-grade AI support to any business, without fragile workflows or per-resolution fees.
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Product Wednesday
Yet another launch for this amazing product. 😍
I've been using Crisp for all my micro-saas. 💥 Definitely a better price to value than Intercom 🥵
Crisp
@samuelberthe 🤌
Congratulations on the launch guys! An exciting product with a real focus on a tailored experience for each customer 👏
Definitely recognize Crisp in "Hugo isn’t built for trends. It’s built to be fast, modular, and designed to evolve with how businesses support their customers in the next decade."
And the video demo is 🔥 btw
@mrcalexandre Thank you very much Alex 🫶 also for the video, it's Leo's work, you know how good he is with video! Master at work
@ant0ine_gt I am not surprised it's him behind the video 😉
Crisp
@mrcalexandre Thank you Alexandre 🙏
SaaS Pricing Explorer
Been following Crisp since 2017, super happy to see that the company is thriving and offering a top notch experience to manage support the modern way ⚡️
@thomascochet Thank you very much for supporting us for such a long time!
My team and I love Crisp and use it every day. Hugo seem a very good news. As crisp users, what could we expect from Hugo in the future?
Crisp
@quentin_decre Hugo as the version we release is just the beginning. We already have a solid roadmap and some heavy research on Hugo. Mostly auto-training systems, improvements on Copilot system as well. Goal of Hugo is to be Cursor / Claude Code like for customer support.
Tunder Point of sale
User from crisp for the last 10 years. So I will totally rely on this for my customer support. Can't wait to use it.
Kudos to the team 👏👏
@co_tunder Amazing! thank you for this cool feedback. And the cool thing is, it's already available to all Crisp and non Crisp customers. Ready to get started?
Tunder Point of sale
@ant0ine_gt i will finally be able to take a step back from support and enjoy watching Hugo working for me 😎🏖️
@co_tunder Exactly, please send us a picture of you watching Hugo doing the work!
@dinis_tavares you're such a key asset of this release man 🫶
Inyo
Love when this team ships. Been a fan from the very beginning 🙌
@yannick_mthy Thank you so much!
Amazy.uk
Will definitely try it
@panphilov Amazing! I'm curious, what makes you want to try Hugo?
Amazy.uk
@ant0ine_gt wanna switch from Intercom to something sleek and powerful and not so expensive, I guess
Polyglotta
Congratulations on the launch!
@milukove Thank you very much Egor
OpnForm
I've been a beta tester of Hugo for a few months now and I love it. We had some AI automations before but there as good as Hugo! Having such an a tool in the Crisp ecosystem is amazing, it works really well and saves us tons of time! Congrats team!!
Crisp
@jhumanj Thank you!! We're so happy to have Hugo in the Crisp family :)