Hugo - The AI Agent that doesn't charge 1$ per support ticket
by•
Hugo is an AI agent built to offload companies from repetitive support queries. It resolves conversations and automates tasks end-to-end, safely. Built by the team behind Crisp, Hugo brings production-grade AI support to any business, without fragile workflows or per-resolution fees.
Replies
Crisp
@alexd Thanks so much Alex for the upvote :)
Pretty Prompt
@baptistejamin @alexd This is solid! Will check it out as we're ramping up our support for @Pretty Prompt (25k+ users). Be great to chat with any of you guys!
@ilaiszp hit me up on Linkedin to start the discussion: https://www.linkedin.com/in/antoine-goret/
@baptistejamin @alexd Congrats on the launch! How does Hugo integrate with existing support platforms?
@kimberly_ross for now it integrates with Crisp only, but in the future we will open up to other support solutions.
I've been going through this amazing release for the past 12 months, working on bêta, product and also launch strategy.
it's amazing to see it come to life!
Crisp
@ant0ine_gt Let's goooo
Pleo
Excited for this launch! The teams behind Hugo are veterans and have consistently delivered high-quality products. A must-have for any online stores.
Crisp
@pierre_lepoulain Thank you so much Pierre :)
The Companies API
Congrats on the launch 🚀
Crisp
@julien_le_coupanec Thank you a ton Julien :)
Crisp
Super happy to launch Hugo today with @baptistejamin, @valeriansaliou, @ant0ine_gt and the rest of the Crispy team 😁
It’s been an amazing ride building this together for the last year. Wishing a long life to Hugo!
@baptistejamin @valeriansaliou @eliottvincent such an amazing work done by the entire team!
Scribe
Beautiful design 👌
Crisp
@clementchampau Thank you man 🫶🏼
Crisp
@clementchampau thanks!!!
Congrats Crisp team! Tested the beta and already moved part of our support conversations and customer tickets to autopilot, it’s promising 👏
@crgturo That's amazing! Thank you for sharing feedback and powering up your support with Hugo!
@crgturo Thanks Charlyyy feel free to come to chat and fine tune everything with us, Hugo and the team will be waiting 💙
La Growth Machine
Have been looking forward to the launch of this. Great team, always great products.
@vincent_bradley thank you very much! If you ever want to stop paying 1$ per resolved tickets, you know where to go 😜
TrackerJam
Been hearing Hugo’s name pop up in a few founder chats recently, so it’s interesting to finally see the full launch. Makes sense that this comes from Crisp team, feels like a logical next step rather than a random pivot.
@maklyen_may TYSM for your comment and honest feedback! Are you keen on trying? It's free!
Crisp
@maklyen_may It's a complementary product of Crisp, made by Crisp, but service a special purpose. Some users want an Human Inbox = Crisp, and others more AI Native solution = Hugo
Remention
Big user of Crisp here. Congrats on the launch!
Crisp
@ohansemmanuel Thanks!! Let's crush it
Crisp
@ohansemmanuel Thank you a ton Ohans
@ohansemmanuel Thanks a mile! Feel free to spread the words about it all around you!