A central place for all your product discussions - capture feedback, feature requests, and bug reports in your fully customizable public feedback forum. Easily find the most impactful product ideas and announce updates through beautiful embeddable widgets.
When users take the time to give feedback, they want to know it's valued and acted upon.
Featurebase upgrades the traditional suggestion box into an engaging and interactive forum. It's not just about submitting feedback - users can vote on ideas, engage in discussions, and track the evolution of their suggestions.
Our automated notification system keeps your users informed about the progress of their requested ideas, while the public roadmap feature provides a transparent view of the development process.
Figure out what to build next 🏆
In addition to upvotes, we've recently introduced follow-up questions that ask your users about the importance, urgency, and usage frequency of requested ideas, enabling you to prioritize requests even more effectively.
We've also reworked the commenting system to allow unlimited nested replies and voting, ensuring users can have deeper discussions & you can easily get an overview of the most important thoughts.
But that's not all - you can now sync your customer data to Featurebase to prioritize feedback and feature requests by user monthly spending and custom segments.
Keep everyone in the loop 📩
Sending emails one by one or explaining the same repetitive topic to multiple people can be a hassle. That's why Featurebase takes a one-to-many approach. Make a change to an idea's status in your public portal, and an automatic email notifies everyone who upvoted it. Our system even suggests similar existing posts to users to help you avoid dealing with duplicate ideas.
And when it comes to announcing updates, our Changelog module has you covered. Write your updates using our powerful editor and then easily embed widgets in your app to showcase these changes. Your users stay informed about both their feedback and your latest updates, all without leaving your app.
Easy to Use, Easy to Customize 🌟
We've put a lot of effort into making Featurebase user-friendly. And guess what? You can change it up to fit your brand perfectly. Whether you want to put the feedback portal right into your website or connect it with your own systems, it's really easy to do. With extra features like Single Sign-On (SSO) and Software Development Kits (SDKs), we make sure everything works smoothly for you and your users.
Sign up for a free account today and let Featurebase show you the way to the perfect product for your customers.
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@bruno_hiis Congratulations on the launch, looking forward to trying it out
Switched from Canny to featurebase (was super simple to do), top quality product that actually brings value by showing users new features they might not have been aware of.
@giraybatiturk Glad you noticed! We always focus on maintaining simplicity and user-friendliness when building new features. It's truly important to us that the tool stays actually easy to use while offering lots of options.
Hi @bruno_hiis and congrats on your launch! Love this idea and your video. Does your tool integrate with Slack, Reddit, or Discord -- basically places your community may already be hanging out (so they don't have to go to another site)?
Hey @itspatzer, thanks a lot! 😊
Yup, Featurebase integrates with tons of tools like Discord, Slack, Jira, Linear, ClickUp, and others to plug straight into your current workflow. You can check out all the integrations from our page: https://www.featurebase.app/inte...
@mho22 That's great to hear! 😊
In addition to community feedback portals, Featurebase now even supports a lightweight feedback widget that's super easy to set up. You can read more from our demo page.
Collecting feedback is one thing, but measuring its impact is another. How does your platform help organizations track the outcomes of implementing user suggestions and bug fixes? Do you offer any analytics or reporting features to assess the impact of changes?
Hey @ricardo_luz! Great question - what many of our users have found is that implementing Featurebase removes the need for end-user testing entirely since you can already validate these features by seeing how many upvotes it gets, what people are saying in the comments & use the follow-up question results to find out the (importance, usage-frequency & urgency) before even starting development.
However, we are definitely going to look at implementing some cool ideas in this area in the future to give more insights about what the impact looks like after launching a feature.
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💎 Pixel perfection
I'm supper happy with Featurebase. We integrated it in our dashboards and it's super helpful to collect user feedback and letting our users know what features are coming up next. What mattered to me was that the tool didn't appear "technical" to end-users. Featurebase nails this with its sleek UI, which is also highly customizable.
It was an instant subscribe even before the trial ends" moment for me — exactly the tool we've been searching for.
We moved from Canny to Featurebase a few days ago, and let me tell you, it's been one of our best decisions this year.
We're getting so much more feedback from our users, our customers actually see our updates thanks to their popup changelog widget, and we're quickly building a community of people who love our product and want to see it improve.
And it's an absolutely stunning tool.
10/10
Every day, our team at Getsound.ai uses Featurebase. We love how this tool helps our users track their wishlist features, roadmaps, and changelog. Thank you for creating such a reliable and amazing platform.
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