Front 2.0 - Shared team inboxes to manage Email, Twitter, SMS & more

Super excited to give this a try. Seems like a brilliant way to cut the game of ping-pong!

Thought this was applicable here - https://medium.com/@stewart/we-d...

@collinmathilde Do you recommend using Front along side a help desk software or is Front a help desk replacement? We current use Freshdesk.

Thanks for asking. he have customers that use Front and a help desk (ex: they use front for partnerships@ + sales@ + press@ and could not do that in Freshdesk) and we have customers who switched from a ticketing system to Front (because they prefer to have email interactions with their customers than tickets + Front is much faster and simpler). Does that make sense?

@collinmathilde and her team are simply amazing. Really impressed with what they built. We love using Front at @getcleanly

Looks brilliant. I think I am going to give it a go.

Excellent idea!

nice redesign – I was browsing around thinking "hm looks a little like Sl.." and then the minimal techno on your presentation video blew my mind ;)

It's very nice and slick! It should have been called Lego though:) Congrats Mathilde and the team! @collinmathilde do you think you guys will focus on serving just one use case and one type of customers or you want to stay a tool that any team can tweak to fit all your needs? Having using slack for a while with my team the ONE thing that I love about it is the ability to do whatever you want with it. Especially when you make a great use of IFTTT.

Hey Solène! So far, we managed to remain broad: features that are only useful to a subset of users do not get in the way of everyone else. We are slowly opening our API so teams can automate more and more things. We even have customers that have developped plugins to extend us.