Arvid Kahl

I built and sold a successful SaaS, published two books, and help founders help themselves. AMA ๐Ÿ‘‡

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Well hello there! I'm Arvid Kahl, I'm a coder, an entrepreneur, and a writer. Over the last few years, I've been sharing my entrepreneurial journey through building in public and writing. I co-founded a SaaS business with my life partner Danielle Simpson back in 2017. We sold it for a life-changing amount of money just two years later as it had reached $55k MRR. Ever since then, I have been spending my days empowering other founders to find their own way to financial independence. My latest book The Embedded Entrepreneur is a guide to building a business the right way around: by focusing on your future audience from day one. I've been mentoring and teaching founders the audience-centric way to great success. I write, I read, I speak, I nap a lot, and I love engaging with founders. And now I'd like to talk to you! AMA ๐Ÿ‘‡
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Monil Shah
Hey Arvid! As for your experience with working on your SaaS - any advice on how to converted free customers to paid?
Arvid Kahl
@seneca_96 Have something worth paying for. Free customers will use your product even if it's hard to use. Paying customers won't. They'll only pay if they spend less energy on both using your product AND making the money needed to pay of it. One of the best ways to get there is to understand your customers' value metric: what number goes up when they make more money. For authors, it's number of books sold. For freelance programmers, it's the number of invoices billed in a month. Find that number, then find a solid threshold between free and paid (first 50 sales free, first 10 invoices a month free, stuff like that). Charge money after they reach this. If no one wants to pay for your product, ask them what you'd need to offer to have them pay.
Monil Shah
Wow, thanks Arvid! This is such great advice, appreciate your thoughts and suggestion here. Here's us on Product Hunt, in case you're curious: https://www.producthunt.com/post...
Ben W
Hey Arvid, I have no coding experience but I am passionate about solving a problem with a (bootstrapped) micro SaaS side project... which would you recommend? 1. Learn to code 2. Try No-code 3. Use an Agency 4. Find a Technical Co-founder 5. Something else Appreciate any advice you can offer! All the best, Ben
Arvid Kahl
@ben_w1 I might be biased here, but I would suggest learning how to code, if you can find the time for that. If not, sign up for no-code tools and see if you can create a prototype of the product you want to ultimately create. This can be used to attract technical co-founders and potential future customers alike. It's also very cheap and the skills you acquire can be transferred to other spaces in the future. The most important thing: show evidence of your conviction. This is an entrepreneurial aphrodisiac for future customers, partners, and co-founders alike. People LOVE seeing someone building as much as they can even if it's hard.
Joe Glover
Hey Arvind. Just dropping by to say I think your Twitter feed is wonderful. Thanks for being you!
Arvid Kahl
@joe_glover1 Thanks Joe, that's very kind. It's fun to be me :D And it's incredibly awesome to see so many people on their entrepreneurial journeys.
Lukewang
Hey Arvid, how can I see your book from China? I am a startup founder now;
Arvid Kahl
@_luke You can find it on Gumroad (http://gum.co/embedded-entrepreneur) and you can order it as a printed version by asking your local book store to order it from a Print-on-Demand service by ISBN: ISBN-10 โ€ : โ€Ž 3982195764 ISBN-13 โ€ : โ€Ž 978-3982195766
Kunal Mishra
I'm trying to learn to code and build out a SaaS product. The solution I'm building requires a lot of coding and working with APIs but I'm a total newbie. I've tried all nocode solutions but they won't work for me. Should I look for a technical co founder? Should I DM some tech people I know asking if they can help? If yes, should I have them as cofounders or just ask them for help in building things out in exchange of % of revenue/equity? And finally, how should I convince someone to join me?
Arvid Kahl
@kunalmishra If you're not technical enough, you either need to become a tech founder or find one to help you. I'd definitely recommend finding a technical co-founder and splitting the equity with them. I wrote about the potential dangers and confusions with co-founders here: https://thebootstrappedfounder.c... Reaching out to techy people is a good idea. Just make sure you have a convincing argument as to why your idea is worth their time. The more validation you can show, the more likely that someone will find it interesting. I get pitched a lot of projects every day, and I say no to almost all of them. What I want to see in a potential founder is ENTHUSIASM, a great understanding of the problem space, a lot of VALIDATION (pull in the market, competitive alternatives, budgets for stuff like this) and a whole lot of WORK ALREADY DONE. Show that you care about the people you want to help. Show that you have done your research as to how you can turn your product idea into a business that reliably generates money. Show them your (feeble but persistent) no-code attempts at building. Show the evidence of your conviction.
Dinakar Sakthivel
Thank you very much for doing an AMA. What were the 2 things you liked and 2 things you disliked about growing and exiting your startup?
Arvid Kahl
@dinakar I loved seeing our product impacting the real lives of real people. Having customers talking to us in our Intercom chat about how much more time they got to spend with their kids was one of the most amazing things I ever witnessed. Building a business that WE OWNED, something that was able to create financial independence over time, while we watched it's value and MRR grow, was equally amazing. The thing I didn't like was that as the sole technical founder, I was responsible for everything. Maintenance, bugs, customer confusion, integrations breaking. It was all on me. It resulted in a lot of stress and anxiety that I wish I would not have had to suffer through. In the same vein, selling the business, as wonderful as that was, also surprised me: all of the motivation and passion that I found in helping people was gone the moment we sold. I had to painstakingly find a new source of energy for myself, and it took me by complete surprise.
Fernando Tirado
Hi Arvid! Congrats for your success. Any tip to find a good co-founder? I need a partner for this project: www.weiout.care Thanks
Arvid Kahl
@fernandomtl The best place to find co-founders is in two communities: your personal founder audience (the other entrepreneurs you surround yourself with) and within the community you want to serve. Best if the person you talk to is in both! This might take a while to become apparent. Look for the very enthusiastic people. The helpers, the connectors, the ones who lift up others. Then, talk to them about a partnership. It's scary, but it's worth it. I have written more about this at https://thebootstrappedfounder.c...
Ketan Sevekari
Congratulations Arvid. I too have a SaaS product. Its a cloud-based technical documentation platform.
ุดุฑูƒุฉ ู„ูŠู„ู‰ ู†ู‚ู„ ุงุซุงุซ
Hi , I'm curious if you used any free trials during development or while starting out. If so, what was the incentive you offered and the duration of that offer? (Currently we have subscribers and the the #1 reason for canceling has been "not enough time" as in the customer didn't have time to enter all the data into the software. I'm not sure offering more time would help as most customers began with 2 months free.) I wrote about the potential dangers and confusions with co-founders here: https://lmovers.ae/ู†ู‚ู„-ุงุซุงุซ-ุฏุจูŠ-2/ Thank you!
Arvid Kahl
@new_user_22867f40a7b39 We had a 30-day trial for FeedbackPanda. Our product was used on a daily basis, which made people invest a lot of time an data into it within that free month. If two months are not enough time to enter the data required for your customers to feel invested, here are a few ideas: - A concierge service, helping them with their data entry. YOU enter it for them, fully or partially, and while you do that, you can build better import systems to speed up the process. First you speed it up for yourself, then you can bake this into the product - Integrations into other services. anything that makes data entry faster or automated is a good idea. Browser extensions and OAuth2-based connections are candidates here. - Internal Data Exchanges between the users of your product. If it makes sense for your business, allow users to share non-sensitive data with each other. That way, they can support each other, build network effects, and allow for user-generated content to add value to each others product usage.
Raphael Chen
Hey @arvidkahl ๐Ÿ‘‹๐Ÿป This is my first time at Product Hunt and I do have a question where I do hope to hear and learn from you experiences. Question: What are your wise career choices and biggest career mistakes, if any? :)
Arvid Kahl
@raphaelchen95 My wisest choice was to try a lot of stuff. Saying yes to opportunities even when it wasn't clear what I'd use them for. I went to university twice and dropped out twice. I have no degrees, but I spent years learning stuff at those academic institutions. I studied computer science first. Then, political science and philosophy. Very much unrelated, but they come together in my writing about building SaaS products for engaged audiences and communities. This was never planned. It just happened naturally. I don't believe in career mistakes. The only mistake you can make is not to leverage your unique skill set. It's at the intersection of all the things you're good at where you'll shine the most. There are few people out there who care about Entrepreneurship, Programming, Empowerment, Social Dynamics of Communities, and Writing at the same time. That's my unique spot. You have your own distinct but equally unique spot. Leverage that!
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