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5d ago

How do you completely rethink onboarding when users drop off before experiencing the core value?

We kept building advanced dashboards because we thought power users wanted more depth. Turns out, new signups were getting lost in the setup process before they even hit their first 'aha' moment.

The realization hurt: nobody cares about our fancy analytics if they spend twenty minutes just trying to figure out where to click first.

For founders who have simplified their initial flow: what metrics did you use to measure whether your new onboarding actually reduced friction?

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1yr ago

With so many new AI Note Takers - what's your favorite and why?

I've tested so many AI Note takers as of late. @Fathom, @Fireflies.ai , BuildBetter, @Grain, and even Google's Transcribing feature. They're all pretty good but lately @Granola has been winning me over.

BuildBetter is really good for teams, has a nice chat function that lets you chat across all your meetings and get good insight from your team members, calls, clients, etc.
But for personal, and individual notes - Granola is a champion. Recently I've been using Granola's new mobile app for in-person convos and it's amazing. Particularly for my conversations in Japanese, where the chances of me misinterpreting something, missing a key note, or simply not knowing a word are higher. Granola captures all key points and topics and WRITES THE NOTES IN ENGLISH.
Literal immediate translating assistant. I'm not sure if other's do this, but Granola has been the easiest to quickly boot up and get my notes in a snap...without needing to translate.
I'm curious what everyone else uses and why!

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3yr ago

What are some examples of B2B companies that do social media well?

Hey PH! Let's brainstorm together. Social can be incredibly difficult... especially for B2B companies that may be considered "boring". What are some examples of B2B companies that do social well? Triple Whale, Figma, Zapier, and HubSpot are all doing great. What are some others?
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1yr ago

AI Hardware Design - should we bring back early 2000's design?

When it comes down to hardware my X feed is filled with two types of designs.

  • Retro/nostalgic 2000's hardware that was defined by Gameboy translucent purples, Colorful macs, Sony's beautiful eclectic electronics, and embracing colors that pop like pink, purple, and orange.

  • Sleek, modern, simple designs like the @Humane AI pin, @Limitless, @Friend, or the @omi.

I personally miss the fun days where consumer tech was wacky. Think Tamagotchi, Mini Clips, PSPs, and clear-shelled devices. I do see some like @Burner that have brought back some fun design but I'm curious... what does everyone think?
Should we bring back the weird or embrace the sleek, simple, and modern?

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1yr ago

What is the most unusual use of artificial intelligence you have seen?

Besides generating text, images and videos for you in a few seconds/minutes, AI can certainly do other things.

What unusual uses of AI have you seen?

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14d ago

The night I almost deleted everything

I hit a wall last year. The product was not growing, the list was long, and I was tired in a way that sleep was not fixing.

I remember sitting there with my cursor over the delete button, not because I would actually do it, but because I wanted the feeling of an exit.

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14d ago

Every candidate now has ChatGPT open in the next tab. Is the traditional interview already dead?

Something I keep running into building in the hiring space: the moment interviews went remote and AI got good, the format quietly broke. Candidates can pull up the right answer, or paste a polished one, in real time. So a lot of interviews now measure who prepped with ChatGPT, not who can actually do the work.

The usual fixes don t really hold either. Fixed question banks get shared and gamed. Harder questions just raise the bar on who copies best. Going back to in-person doesn t scale.

Curious what people here think. Is the structured Q&A interview finished, or is there a version of it that survives AI? And for anyone hiring right now, how are you actually telling a real answer from a generated one?

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3yr ago

From $0 to $5k after a year Indie Hacking. The biggest takeaways.

After over a year of Indie hacking, we've finally hit my first Indie Hacking goal for http://senja.io... $5K MRR Biggest learnings: ##1. Ship fast, fail fast Since we released Senja, I've updated the app over 2,000 times. We're working in a very competitive market with a very low moat, so instead of building just another product, we decided to create the best product in our space. That meant: listening and building customer requests trying things nobody else is doing shipping fast and failing even faster Now we have a product that is one of the best tools in the market, and because our users love the product so much, word of mouth has started to take off. Focusing on product primarily instead of marketing meant that it would take much longer for growth to kick in. But because we have 100s of happy customers and they keep on recommending us, growth is starting to ramp up. We're also constantly experimenting with our marketing. We've tried dozens of things, from shitposting on Twitter to partnering with website builders. A lot of the things we've tried have failed horribly, but the few that worked have worked really well. ## 2. Separate Engineering and Marketing The biggest mistake we've made marketing wise is probably building our marketing site from scratch with code. That meant every change to our marketing site would lead to a back and forth between me and my cofounder. He'd need to change something but couldn't till I was free. Because of this, we couldn't add marketing pages and other resources as quickly as we needed to. Our SEO and content marketing have suffered. Adding a headless CMS didn't help either. Whenever we wanted to try something new, we'd have to build it twice. Once in code, then in our cms. Now we're rebuilding our entire marketing site with Framer (releasing this week!) so that all marketing can be done independently from dev work. ## 3. Start Reporting Up until two months ago, I didn't understand just how powerful reporting is. For most of Senja's life, we tracked signups + customers per day and also asked people where they came from (search, social, ads etc). But we never had concrete reporting in place. To prepare for the road ahead, last week my cofounder and I sat down and spent a day creating reports and my mind has already been blown. Now we know: which marketing channels are working best for us. how long it takes the average user to go from signup upgrade. how many users go from paywall to upgrade how many users we can upsell who our top personas are And much more. If I could go back and do one thing differently, it would be have concrete reporting in from day 1. # Next steps I'm feeling extremely optimistic about the future. SEO is still one of our best performing channels, so we're going to be shipping a lot more help guides, resources and blog posts in the upcoming weeks. We now get over 500 signups per month but less than 10% of them upgrade. So we'll be focusing more on customer success too. We're going to get much more aggressive with our marketing. We'll be: going toe to toe with our competitors reaching out to twice as many people through social media, cold outreach et cetera launching new things every month running many more experiments collaborating with many more awesome creators. As always, we'll be sharing every interesting thing we learn and try in public The support from the build in public community so far has been overwhelming. We'd never have gotten started without Twitter and Indie Hackers. The inspiration, motivation and critique from the community is what's kept us going for a year. Now I'm feeling better than ever, and I'm ready to take our little business to the next level.
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4mo ago

Launching a B2B beta without a self-serve login. Are we crazy?

My team and I are launching our RFP library tool on Tuesday, but we are doing something entirely unscalable for our beta: we aren't handing our users a login.

We know that AI hallucinates badly on unstructured legacy proposals. So, rather than throwing an AI tool at unorganized files, we are stepping in as a temporary extension of the users' team. We do the heavy lifting of manually organizing their scattered past proposal data into an accurate, verifiable library. We want to ensure that the foundation is flawless before we automate any sort of self-serve onboarding.

Has anyone else launched a high-touch, concierge MVP like this? Did your early users value the hands-on setup, or did the lack of instant access cause too much friction?

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