We keep tweaking our signup steps to make it frictionless, but I'm starting to think a smoother form doesn't solve the core issue. People breeze through the steps and then never touch the core feature.
It feels like we're optimizing for the wrong metric if they aren't reaching that first "aha!" moment quickly enough.
For other builders: where did your biggest drop-off happen, and what specific change finally got them past it?
From listening to different people and their journeys, I ve realised that before they built their first profitable product, many of them failed multiple times.
Similar stories were shared by @marclou , @levelsio or @iuliia_sh to name a few.
I'm doing my first solo Product Hunt launch in a few weeks. No team, no hunter with a big audience, no launch day command center. Just me and a very long to-do list.
So if you've done a launch day on your own:
What's the 1 thing you'd do differently?
What did you spend time on that turned out not to matter?
How do you get through the dead hours in the middle of the day?
Our early Discord and launch feedback was dominated by a tiny group of power users asking for deep customizations and niche integrations. We spent a full quarter building for them only realize our boarder subscriber base was struggling with basic onboarding and core navigation.
How do you filter out the noise from super-vocal power users when planning your core roadmap?
When we launched, we priced our entry tier at $9/month to make it an easy decision for anyone. But we noticed potential buyers kept asking hyper skeptical questions about security reliability and support . As an experiment we bumped the starting to $29/month with zero product changes, and closing conversations actually became smoother.
Have you ever found that raising your prices changed the quality or confidence of your buyers?
I updated more options based on popular demand. I have to be honest, for me, its the entrepreneurship which wakes me up every single day. I enjoy the challenges thrown and I get motivated immensely when we achieve the small victories. But its the success which is what I think about every day.
What is it for you? 1. Finances
2. Success
3. Personal impact if it fails
4. Scaling the startup
5. How to survive
6. Family Please feel to add if there is a new reason
We track daily signups like a scoreboard, and a spike in traffic always feels amazing on a Tuesday morning. But then you log in on Monday and see a cancellation email from someone who paid on Friday and barely touched the dashboard. It makes you realize that an acquisition metric is just a vanity mirror if the product doesn't hook into their habits during that very first session.
How early in the onboarding flow do you actually know if a user is going to stick around long-term?