Kevin William David

Gist Platform - Live chat, bots & marketing automation -- free.

A unified marketing, sales, and support platform with live chat, help desk, email marketing automation, and more.
A single source of truth for the entire journey from website visitor to happy customer."

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Nikhil Jathar

I think it is a great product. I have been using it from more than a year now. They did face few challenges initially (who doesn't?) but now product is super stable and performing as good as intercom or similar alternative :) . Right now we use intercom on our main site and gist on other sites but soon I am pretty sure we will move everything to Gist. All the best guys. https://zaperp.com

Pros:

Single tool to manage your chat/s, emails, KB/s and contacts.

Cons:

None. It does the job that it supposed to do.

JoeyAndTommy
Fantastic email & bot automation solution with an innovative approach to lead generation, qualification and nurturing.
Raghavender Rao Jitta
Whoa @david_skiba. That means a lot! Thanks for chiming in :)
Gijo Varghese

The moment we can Gist chat widget to site, it add extra 2-4 seconds load time. Google also warns about the heavy JavaScript parsed

Pros:

All in one marketing platform

Cons:

Chat widget slows down the site a lot

Dustin Day

Great team and wonderful tool! Love to see how it keeps evolving

Pros:

Lots of great tools in one toolbox

Cons:

More help info and tutorials would be great!

Raghavender Rao Jitta
@dustin_day Awesome. Thanks Dustin. Totally agree we can level up a few sections of documentation with more details and examples. Coming your way.
Leah Patterson

I really am happy I signed up with them!

Pros:

They've been very helpful customer service wise. The platform is getting easier to understand and kinks are being worked out.

Cons:

Sometimes customer service seems to not understand me, so it takes a few tries of explaining myself. But that has gotten better over time.

Raghavender Rao Jitta
@leah_patterson appreciate the love, Leah! and thanks for sharing the experiences you had with the customer service team, we will continue to improve the process and we hope to delight you next time you reach our support.
Dustin McCaffree

I've loved using Gist (was Convertfox) for probably 2 years or so. It works like a charm, and I've seen a HUGE spike in conversions. Just keeps getting better; great job, Gist team!

Pros:

Responsive team, great chat service, constant updates

Cons:

iOS app could be a bit better, but I've seen a lot of improvements

Raghavender Rao Jitta
@dustin_mccaffree appreciate the love, Dustin! We sure did push a ton of improvements to the iOS app. Can you send an email to support@getgist.com with what's missing or can be improved? Would love to hear your thoughts :)
Emin Aliyev
It is great tool, i was looking for such solution for a long time.
Raghavender Rao Jitta
@emin_aliev awesome! glad you're with us
David Harvey

It's improving all the time and it really does do a lot of the heavy lifting Great for start ups with their quick support...

Pros:

chat, forms, drip email autoresponder emails. Knowledge base and visual builder are amazing.

Cons:

It's got everything I need with new landing pages coming in the future!

Raghavender Rao Jitta
@david_harvey2 Thank you, David, for taking the time to share your thoughts, we appreciate it! :)
Abdellatif Abid

I m happy with Gist

Pros:

just excellent

Cons:

no things

Raghavender Rao Jitta
@abdellatif_abid Thank you for sharing your thoughts :)
Juan Manuel Colome

Been using gist on site and have 30% more leads

Pros:

fabolous app for lead gen

Cons:

none

Raghavender Rao Jitta
@juan_manuel_colome Love that! Glad to hear that you are seeing an uptick in your lead gen flow, Juan :)