All The Tools You Need To Build A Successful Online Business
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Kevin William David

Gist Platform - Live chat, bots & marketing automation -- free.

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A unified marketing, sales, and support platform with live chat, help desk, email marketing automation, and more.
A single source of truth for the entire journey from website visitor to happy customer."

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Nikhil Jathar
I think it is a great product. I have been using it from more than a year now. They did face few challenges initially (who doesn't?) but now product is super stable and performing as good as intercom or similar alternative :) . Right now we use intercom on our main site and gist on other sites but soon I am pretty sure we will move everything to Gist. All the best guys.
Raghavender Rao Jitta
Maker
@nikhil_jathar YOU MADE MY DAY! This is awesome to hear, Nikhil. Couldn't have done it without your support and feedback :)
Bill Angelos

Gist is great, lots of new features and training over the last year. I love their support and look forward to seeing whats next

Pros:

Sorry, I really don't like producthunt. I typed out a review and it said it was too long. I tried to edit it, but 140 characters?

Cons:

Then I accidentally clicked off this floaty window and it deleted everything. Gist is fantastic, producthunt, not so much

Raghavender Rao Jitta
Maker
@bill_angelos haha. wish I could read your lost review. will let PH folks know about your experience :) Thanks for taking your time, Bill!
Kejda Gjermani
Great product, took a year or two to come along but it's beautiful now
Raghavender Rao Jitta
Maker
@kejda_gjermani hah, isn't it pretty? Thanks for taking your time to leave a comment, Kejda :)
Anders Baden Nielsen
Great founder and very helpful. They're providing so many features. Have been using it for around 1,5 years now I think. And just a few days ago they added custom opt-out and opt-in messages! Keep up the great work Jitta and team! 😀
Raghavender Rao Jitta
Maker
@andersn Thanks for the love., Anders. We plan to keep delighting you! :)
Blake Boyles

Gist is awesome at what it does and the price can't be beat!

Pros:

Mobile app to manage chats on the go

Cons:

None that I've experienced thus far!

Raghavender Rao Jitta
Maker
@blake_boyles thanks, Blake!
Campbell Macduff
Awesome product. Growing strongly and adapting to it's clients needs and market place.
Raghavender Rao Jitta
Maker
@campbell_macduff thanks, Campbell! :)
Ayman
This product is one the best marketing tools I've invested in. I had the pleasure to speak to Jitta way at the start of their journey. The guys is smart and super responsive. I highly recommend their tool But I would love to see workflows open to everyone :) PS: Jitta, I am contacting you for this separately ;)
André de Moraes
Hello hunters! You can see that they use Intercom a lot as a reference. They were based on the best with the proposal of delivering a better cost / benefit. However, you can see that a lot is still missing and I have faced some problems, such as: - errors in the API; - lack of functionality; - the reports do not show the service evaluations; - many mistakes when we try to pay; - support still takes a long time to provide answers and solutions. It has potential, but they need more agility.
Udit Goenka

Been very early adopter of Gist and absolutely love how they have grown the product over the course of last two years.

Pros:

Incredible Platform

Cons:

None I am aware off.

Alessandro Massarelli

The platform has reached some maturity and is constantly improving.

Pros:

Chat, unified inbox, email automation, knowledge base, mobile apps...also a CRM is planned!

Cons:

Email delivery had problems until a few months ago, but now performance is solid. Bots and knowledge base still need work.

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