Mike Heap

My AskAI - AI customer support that'll help you grow your SaaS product

The first AI assistant made from the ground up for SaaS businesses. Automatically generated insights on all user conversations, human handover to existing chat tools, and weekly site updates enable you to delight users, increase activation and reduce churn.

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Rafael Pinheiro
Congratulations on the launch, @Mike Heap and Alex! My Ask AI is known for lightning-fast shipping, and I'm proud to have been a user since the very beginning. Keep up the fantastic work!
Mike Heap
@mike @rafael_pinheiro_costa Thanks Rafael, appreciate that!
Alex
Congrats on the launch! Do you any specific discounts for startups?
Mike Heap
@alex_warren21 Thank you! We are a bootstrapped startup ourselves and prices are generally cheaper than most competitors so not currently! But you can get 50% off for 3 months if you sign up today...
Elias ali
I love how this software makes scaling a startup my accessible. Also, Makers can focus on building the products more rather than responding to every single customer support request.
Mike Heap
@elias_ali Exactly Elias!
SHIVAM SINGH
Congratulations, @michael_heap on the My AskAI relaunch! Just Explored it, and the automatic page crawling and seamless AI chat are game-changers for SaaS founders. A small suggestion: maybe add more customization options for the AI chat appearance. Great job and I'm excited about the upcoming features!
Mike Heap
@shivam_singh63 What would you like to see customization wise?
SHIVAM SINGH
@michael_heap It would be great to have options to customize the chat bubble colors, and maybe even the chatbot's avatar. More flexibility in tailoring the appearance would enhance the user experience!
Hua Shu
Congrats Mike, this is awesome! would love to hear the product development process. how did you get the ideas initially?
Mike Heap
@huashu We have too many ideas to count, the problem more is how do we decide which to not do!
Jack Young
AI customer is the buzz of the year. There are so many around. How are you better than those? Congratulations
Mike Heap
@jack_young5 Good question, we have a human handover to existing chat tools like intercom, hubspot etc, but better than that we use AI to analyse all conversations held so you can see what the common issues, questions and feedback you get are.
Morgan Gao
Congrats Mike!!
Mike Heap
@gaomengen Thanks Morgan and great to see Echojobs doing well too!
Shahzaman Talpur
Congrats on the launch! It is great to see the progress you guys have made and the growth you are experiencing 🔥Have fun today, and let's turn all the new users into affiliates so you can grow even faster 🚀
Mike Heap
@shahzaman_talpur14 Woooo fingers crossed
Penny Hopkinson
This will take my business to a whole new level in 2024. Superb support. Thank you @michael_heap.
Mike Heap
@penny_hopkinson Thanks Penny, we hope so!
Dan Robins
Great product, keen up the good work team, enjoying keeping up with your journey 🚀
Mike Heap
@dan_robins Thanks Dan!