Ann-Kathrin Reitmeyer

Productlane - One platform for user feedback and customer support

Productlane combines user feedback management with customer support so you can close the loop on everything and build well-crafted products. Local-first and built on Linear.

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Emanuel Morhard
Awesome to see how Productlane is getting better and better! Couldn't think of a better tool for startups to go from feedback to full support tool. Keep shipping 🚒
Ann-Kathrin Reitmeyer
@emcapablanca thank you for your amazing support and feedback! πŸš€
Brandon Bayer
Congrats on the launch!! We've loved the user feedback and roadmap features of Productlane, looking forward to checking this new stuff out
Ann-Kathrin Reitmeyer
@flybayer thank you so much for the support and feedback! Makes the team super happy to hear πŸ™Œ
Nicolas Machado
Caught my eye since the early days with your auto changelog feature. Any plans to expand beyond Linear integrations, or is the majority of the market on Linear now?
Ann-Kathrin Reitmeyer
@nicolas_machado great to hear, thanks for your support so far! πŸ™Œ we do indeed plan to expand our support here, what would be the main integration that your looking for right now?
Mina Abadir
We love Productlane at Flightcontrol We are using Productlane for our public roadmap, changelog and finally as a way to collect user feedback. We have been using Productlane since Day 1, and it is part of how we service our customers.
Ann-Kathrin Reitmeyer
@abadir_ Thank you for your amazing feedback and for sharing how impactful Productlane is for you! πŸ™Œ
Serg
Very cool, WEITERSO, Rafa!
Pierre Colson
Using Productlane since the early stages has shown us how much value this product adds to our stack. With a constant influx of customer feedback, Productlane helps us analyze, understand, and act on it. It pairs nicely with Linear for project planning. It's a must-have, and the team is very cool!
Ann-Kathrin Reitmeyer
@pierre_colson1 you're almost part of the team, your ongoing feedback and support have helped us a lot in making Productlane better every day! Thank you πŸ™Œ
Ryden Sun
Congratulations on launching Productlane 2.0, Jeremie! πŸŽ‰ The integration of user feedback management with customer support is a smart move, especially for B2B companies looking to streamline their processes. Channels sounds incredibly useful for identifying patterns in feedback before they escalate, and Ask Dovetail’s seamless integration with Slack and Teams will make accessing insights so much easier for teams on the go. Recruit is a standout feature too, making it effortless to find and manage research participants. The new calendar integrations and automated analysis tools are going to save so much time, allowing teams to focus on actionable insights rather than data processing. Plus, the redesigned interface looks sleek and user-friendly. Excited to dive into Productlane 2.0 and see how it can enhance our approach to customer insights and support. Great work to you and the entire Productlane team!​⬀