Our global travel medical insurance is now available worldwide to cover you on all of your adventures, big or small.
Featuring a streamlined claims process for 84% faster claims submissions and payouts. Optional add-on: adventure sports and electronics theft
I really like the user experience of the signup form; however, it's not clear what the insurance covers. For example, there is an "extreme sports" add-on that mentions it includes "motorbiking." Does this mean I need to add this option if I'm going to Southeast Asia, where I have to use a motorbike for transportation? Or is motorbiking not considered an extreme sport in this context because it's used for transportation?
@topkek Hello Misha, this is Gedion from the Customer Care Team. Thanks for your feedback and your question! I'm happy to clarify this for you.
Only if you are driving a scooter/motorbike larger than 50cc, you will need the Adventure Sports Add-on.
Just be sure to wear proper safety gear. Also, you must be properly licensed for the class of vehicle you're driving. Please check with local authorities for requirements. Note that you may need more than a car driver's license for motorbikes.
Please note the following exclusions:
• Driving while intoxicated
• Racing
• Personal liability (damage to property - like a vehicle)
• Third-party medical (another person's health)
If you have any further questions, you can reach out to our Customer Care Team via the chat function on our website www.safetywing.com or you can also send an email to support@safetywing.com
Take care!
Report
Need this! Was traveling a ton this past year and realized the importance of something like this. Thanks for sharing!
Congrats on the launch, Sondre! The improvements in the claims process are much needed and will definitely enhance the user experience. @srasch
Report
I came across SafetyWing's latest update while scrolling through ads and gotta say, although improving the claims process is cool, Travelers like WorldNomads and Allianz already offer quicker and smoother experiences, adding adventure sports and electronics theft is a nice touch but it's already covered by most similar insurances, while I appreciate the effort, I hope they can truly stand out this time round
Report
Hey Sondre I get that you improved the claims process but 84% faster still sounds vague to me plus I'm worried about hidden costs with those optional add-ons if the paperwork is easier like you say then why not give us clearer info on the fees upfront, just trying to plan my next adventure without surprises
@alcateiadev Hello Camillo, this is Gedion from the Customer Care Team. Thanks for your comment.
A 84% faster turnaround time means that we have gone from a processing time of around 30 days to around 5 days. Regarding the add-ons, there are no hidden fees. You can check the price with or without the add-ons of your liking by using the link below:
https://safetywing.com/nomad-ins...
Regarding the paperwork, what we are referring to is the claims process. Before, the form that was used for our members to file their claims was long and sometimes even confusing. Now, this is not the case, as the questions asked in the new integrated claim form are very straightforward, and the UI clear and simple.
In case you have any doubts, you can always reach out to our Customer Care Team via the chat function on our website www.safetywing.com or you can also send us an email at support@safetywing.com
Cheers!
Replies
Timestripe
SafetyWing
SafetyWing
Marlee
SafetyWing
SafetyWing
SafetyWing
SafetyWing
mysite.ai
SafetyWing
Epsilla (YC S23)
SafetyWing