Customer Support directly from Slack or Microsoft Teams. Add our Live Chat widget to your website and integrate your CS email box with SignalZen. Once it is done, you can talk to your website visitors or reply to emails by using Slack or Microsoft Teams.
Hi, all ProductHunt community members! š
I would like to introduce SignalZen š£
In a nutshell š„, it simply makes your Customer Support work available directly from ā¤ļø Slack or š Microsoft Teams.
Why Slack and Microsoft Teams? Because it just lights up š„ your team's productivity by making CS work an integral part of your team's internal communication tool.š
We cover the most common CS channels - Live Chat and Email.ā¬ļø
ā Speaking about Live Chat, you get a super easy setup and a lot of custom advanced configuration options that make your Live Chat box and icon native to your website solution.
ā Email integration has such features as templates, multilingual support, and much more in the integration wizard. Answer your emails directly from Slack or MS Teams, likewise, Live Chat queries.
We're really glad about the way we went to introduce all this and that our clients around the world are happy to use SignalZen as their #1ļøā£ platform for Customer Support.
We're looking forward to your feedback and thoughts! šæ
@kristis Congrats on SignalZen! new way to streamline responses to website visitors and emails. A game-changing tool for happier customers and business success!
This is a game changer for our customer support team! Being able to handle website chats and emails directly from Slack will save us so much time.
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As a small business owner, I love the simplicity of SignalZen. It's easy to set up, use, and manage, and the integration with Slack and Microsoft Teams makes it even better.
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SignalZen has changed the way we approach customer support. The ability to manage everything from Slack or Microsoft Teams has made us more efficient and allowed us to respond to customer inquiries in real-time.
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The customer support team at SignalZen is incredibly responsive and helpful. They went above and beyond to make sure the integration was set up correctly.
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I think is a good idea and it makes your customer support and maid your company a good name
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The analytics dashboard is really useful. We can see how many chats and emails we're receiving and how quickly we're responding.
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We're a small team, and this tool has helped us to streamline our customer support process. We can handle more inquiries with less effort.
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SignalZen integrates with all of our favorite tools, like Salesforce and HubSpot. It's so easy to keep everything in sync.
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