Interactive walkthroughs, created in seconds.
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Ken Babcock

Tango Guidance - Interactive walkthroughs, created in seconds

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Automatically capture any process and turn it into an interactive walkthrough. Tango now gives you step-by-step guidance right on your screen, with context and insights right where you need them—so you can stay in the flow and get sh*t done. https://tango.us

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Brian Lovin
Congrats on the ship, this looks wild — now time to move all of our internal docs to this so it's easier to get people ramped up on tools 😍
Jessica Mauerhan
Maker
@brian_lovin Woohoo! The best part is, it's going to be so fast and easy to create new Tangos for all those old docs!
Olly Meakings
This is really interesting. Two questions: So does guidance REPLACE help guides? I looked at your landing page and all the language about creating help guides is gone. Also, do my customers have to use the chrome extension to see the guide. If you could remove that it would be killer.
Andi Bailey
Maker
@helloitsolly Tango's Guides are still very much a thing, but now you can follow them on-screen in an interactive walkthrough as well. Customers will have to install the Chrome extension to follow Guidance, but we're thinking about other options for accessing Guidance!
Olly Meakings
I posted this as a review, my mistake. 1. I asked why you're moving away from documentation on your LP. You replied you're not, but the second key point on your LP is "Say goodbye to boring documentation." BTW I believe I have landed in an AB test? 2. I don't see how using this tool is better than reading documentation. Documentation can be loaded in context in the app. This requires my end user to go to Chrome, download and pin the extension and return to the product.
Andi Bailey
Maker
@helloitsolly Replying to this one too, just in case - Tango's Guides are still very much a thing, but now you can follow them on-screen in an interactive walkthrough as well. We're just increasing the options here, hopefully giving people with different learning styles other ways to follow documentation types!
Rocco Seyboth
Maker
@helloitsolly You're talking about your external customers? Yeah. You probably would not have all of your customers install the chrome extension. Most Tango customers use Guidance internally or with large clients where they have a lot of custom processes to teach them. For documentation, every Tango you capture still generates a beautiful how-to guide with perfectly cropped screenshots.
Shannon Wade
What a game changer! As a person who works on operations on a daily and frequently have to create process documents for training, this is a new interactive way of upskilling my team that I didn't consider. Can't wait to try out this functionality!
Jessica Mauerhan
Maker
@shannon_wade Your team is going to love it! :D Thanks so much!
Amy Watson
As someone who works in operations, I cannot express how much of a game changer this will be for my business and the people who work for me. Thanks so much for releasing this feature!
Jessica Mauerhan
Maker
@amy_watson5 Thank you Amy, hearing how much Guidance will improve everyone's daily work gives us all so much joy! You're why we worked so hard on this :)
Sebastian Muriel
wow, the time saved. incredible. asynchronous workflows have always felt elusive when it comes to tutorials. really love the cross-platform feasibility, too.
Jessica Mauerhan
Maker
@sebastian_muriel1 Time saving is our jam!
Parthi Loganathan
Congrats on the launch @hannah_cohen1 @n_wentz!
Hannah Cohen
Maker
@n_wentz @parthi_logan Thanks so much, Parthi!
Lenora Porter
I am so excited for this! I can't wait to use this with my team.
Jessica Mauerhan
Maker
@lenora_porter Yay! Excited to hear what everyone thinks!
Chris Truglio
Invaluable new tool for onboarding new hires, but tbh even more helpful just for myself when I keep forgetting how I “did that thing a couple months ago”
Jessica Mauerhan
Maker
@truglio Totally! So much easier than trying to write it out or remember :)
Syed Ahmed
Congratulations on the launch Tango Team! Guidance looks super useful for any team that has unique processes in place that need to be adopted but both new comers and the existing team. Definitely see a lot of value in this driving up internal adoption of tools and frameworks.
Annie Ng
Maker
@syedahmedz Yes!! We're excited for how this will help teams onboard new hires. Thanks for the support Syed!
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