TheySaid 2.0 - Conversational AI surveys, interviews, user tests, polls
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Don’t make users fill out another boring form. With TheySaid, users give feedback while chatting with AI, unlocking insights you can’t get any other way. New to 2.0: ✨AI survey creator | ✨AI conversation upgrades | ✨AI insights analysis | ✨AI action items.
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Best
Congrats on the launch of TheySaid 2.0! Excited to see how it revolutionizes user feedback with AI.
@mikita_aliaksandrovich appreciate your support 🩵. I think there's still a lot more cool stuff coming from AI for feedback too.
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Definitely a dusty space that required some innovation! Really epic product, would love to try it soon. How do you ensure the data reliability across different users/customers. In other words: How does the tool ensure all users get the same question in order to be able to draw a valid conclusion?
@didiervanh the way TheySaid works, you provide the primary questions that you want AI to ask, and the order you want to ask those questions in. Then you can enable or disable AI follow up questions that probe deeper. Ultimately, YOU are in total control of the conversation and it also ensures the data is consistent across users.
@didiervanh we appreciate your support and couldn't agree more!
You have full control over the questions to ask your audience with a programmed cadence of questions and our AI assistant will ask contextually appropriate follow up questions to each. The insights collected from these are aggregated into themes and we'll point out which responses support each theme so you can easily connect the dots and draw conclusions. We'll even give you a list of follow up actions to take from each response. Give it a try and let us know what you think!
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@amy_long_ts That's brilliant! I'll definitely try it out! thank you for your fast replies as well. Will continue to follow you :)
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This looks like a game-changer for understanding customer feedback! Does it support sentiment analysis across multiple languages?
@samuel_kahlo This is where TheySaid truly shines! Our AI can be trained for your specific industry and business, ensuring it asks the right questions and engages your audience just like a well-trained team member. just add your company URL and upload training docs when you first sign up TheySaid.
Glad you liked the employee disengagement detection feature! Catching early warning signs helps teams take action before issues escalate. Appreciate your thoughtful feedback!
What if users could see how their feedback compares to industry standards? For instance, showing a stat like 'Your onboarding flow ranks in the top 15% for SaaS tools' could offer valuable context. To keep participants motivated, adding gamification elements like badges or progress milestones could turn feedback collection into a more dynamic experience.
@m_anees This is the kind of cool ideas we are looking for! Brilliant to bring in Industry benchmark and gamification in one. Keep it coming!
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Very cool idea! We always struggled having to manage multiple versions of surveys depending on people's responses. It quickly branched out to be a decision-tree monster ;)
@lihong_hicken@arnab_karmakar1@amy_long_ts The idea of moving beyond traditional surveys to conversational AI-driven feedback is super compelling. One big issue with typical surveys is that responses are often shallow or forced into predefined boxes, whereas AI-driven conversations could capture deeper insights in a more natural way.
I love your concept. However, it'd be fantastic to tweak the AI's tone to match different audiences. For example, teachers might prefer a more formal style, while gamers might enjoy a casual vibe.
@mr_tariq_waseem_ Great suggestion! We can definitely incorporate tone customization based on the audience. On top of that, you can already control the depth and style of your questions to ensure the responses align with your needs. Appreciate the feedback
For Entrepreneurs, we've introduced a Product Market Fit score that we call CPV (Customer Perceived Value). It asks questions about the 4 core components of Product Market Fit:
Problem - are you solving a problem that matters?
Product - does the product solve the customers problem?
Pricing - is the pricing easy to justify?
People - are the people you interact with helpful (sales, support, success, services)?
So if you're starting a company, this helps you quickly figure out where you need to improve the value delivered to customers, which is really what Product Market Fit is all about.
Great tool! A very interesting approach to feedback generation.
Is there a way to input further product information, like knowledge base articles, into the AI survey generator in order to create more specific feature based questions?
@kelsey_gauld thanks Kelsey. Yes, today we allow you to give the AI URLs (websites) for additional context. But very very soon, you'll also be able to add just about anything - docs, PDFs, spreadsheets, or any other context you want AI to have access to when speaking with your users.
Replies
Congrats on the launch of TheySaid 2.0! Excited to see how it revolutionizes user feedback with AI.
Theysaid
Thanks for your support@mikita_aliaksandrovich ! Give it a try and let us know what you think : )
Theysaid
@mikita_aliaksandrovich appreciate your support 🩵. I think there's still a lot more cool stuff coming from AI for feedback too.
Definitely a dusty space that required some innovation! Really epic product, would love to try it soon.
How do you ensure the data reliability across different users/customers. In other words: How does the tool ensure all users get the same question in order to be able to draw a valid conclusion?
Theysaid
@didiervanh the way TheySaid works, you provide the primary questions that you want AI to ask, and the order you want to ask those questions in. Then you can enable or disable AI follow up questions that probe deeper. Ultimately, YOU are in total control of the conversation and it also ensures the data is consistent across users.
Theysaid
@didiervanh we appreciate your support and couldn't agree more!
You have full control over the questions to ask your audience with a programmed cadence of questions and our AI assistant will ask contextually appropriate follow up questions to each. The insights collected from these are aggregated into themes and we'll point out which responses support each theme so you can easily connect the dots and draw conclusions. We'll even give you a list of follow up actions to take from each response. Give it a try and let us know what you think!
@amy_long_ts That's brilliant! I'll definitely try it out! thank you for your fast replies as well. Will continue to follow you :)
This looks like a game-changer for understanding customer feedback! Does it support sentiment analysis across multiple languages?
Theysaid
@sofiia_kunakh yes it does, and additionally the AI will switch languages during the conversation if the user prefers a different language.
Theysaid
@sofiia_kunakh absolutely, our AI assistant automatically recognizes which language you're responding in and takes the conversation there.
This is so cool! How does AI handle niche industries like healthcare or gaming? The employee disengagement feature is a thoughtful touch.
Theysaid
@samuel_kahlo This is where TheySaid truly shines! Our AI can be trained for your specific industry and business, ensuring it asks the right questions and engages your audience just like a well-trained team member. just add your company URL and upload training docs when you first sign up TheySaid.
Glad you liked the employee disengagement detection feature! Catching early warning signs helps teams take action before issues escalate. Appreciate your thoughtful feedback!
RODcast
What if users could see how their feedback compares to industry standards? For instance, showing a stat like 'Your onboarding flow ranks in the top 15% for SaaS tools' could offer valuable context. To keep participants motivated, adding gamification elements like badges or progress milestones could turn feedback collection into a more dynamic experience.
Theysaid
@m_anees This is the kind of cool ideas we are looking for! Brilliant to bring in Industry benchmark and gamification in one. Keep it coming!
Very cool idea! We always struggled having to manage multiple versions of surveys depending on people's responses. It quickly branched out to be a decision-tree monster ;)
Theysaid
@alex_bluelemons quick question for you: what types of "branches" do you typically use?
@chrishicken Will check with our research team and get back to you :)
HabitGo
@lihong_hicken @arnab_karmakar1 @amy_long_ts The idea of moving beyond traditional surveys to conversational AI-driven feedback is super compelling. One big issue with typical surveys is that responses are often shallow or forced into predefined boxes, whereas AI-driven conversations could capture deeper insights in a more natural way.
Theysaid
@kui_jason thanks, and yes you totally get it. AI conversations allow for personalized, deep insights for each person.
HabitGo
@chrishicken It's a great project, thank you.
RODcast
I love your concept. However, it'd be fantastic to tweak the AI's tone to match different audiences. For example, teachers might prefer a more formal style, while gamers might enjoy a casual vibe.
Theysaid
@mr_tariq_waseem_ Great suggestion! We can definitely incorporate tone customization based on the audience. On top of that, you can already control the depth and style of your questions to ensure the responses align with your needs. Appreciate the feedback
Theysaid
@mr_tariq_waseem_ agreed, great suggestion!
Flex-Worthy Templates
Entrepreneurs must use this tool ASAP
Theysaid
@shushantlakhyani thanks for the support.
For Entrepreneurs, we've introduced a Product Market Fit score that we call CPV (Customer Perceived Value). It asks questions about the 4 core components of Product Market Fit:
Problem - are you solving a problem that matters?
Product - does the product solve the customers problem?
Pricing - is the pricing easy to justify?
People - are the people you interact with helpful (sales, support, success, services)?
So if you're starting a company, this helps you quickly figure out where you need to improve the value delivered to customers, which is really what Product Market Fit is all about.
Kepler Skills Insights
Great tool! A very interesting approach to feedback generation.
Is there a way to input further product information, like knowledge base articles, into the AI survey generator in order to create more specific feature based questions?
Theysaid
@kelsey_gauld thanks Kelsey. Yes, today we allow you to give the AI URLs (websites) for additional context. But very very soon, you'll also be able to add just about anything - docs, PDFs, spreadsheets, or any other context you want AI to have access to when speaking with your users.
Kepler Skills Insights
@chrishicken That's awesome. Thanks Chris, and well done on the launch!